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HPE Apollo 6500 Gen10 Plus Rack Server CTO

Brand:
Type:
CTO Servers
Condition:
ECS Refurbished & Tested
-PLEASE CONTACT FOR CUSTOM CONFIGURATIONS. DISK SHELVES, COMPLETE CONFIGURATIONS & TURN KEY SYSTEMS AVAILABLE.
-SPARE PARTS AVAILABLE FOR EACH MODEL. PLEASE ASK FOR PRICING ON SPARE DISK, CONTROLLERS, POWER SUPPLIES, NICs, HBAs, SFPs, Cables, etc.

Multi-Quantity Discounts Available for ALL Line Items

** LARGE DISCOUNTS available for complete systems. Pricing displayed is for single item purchases **

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HPE Chassis

The 6500d Chassis holds 1 XL675d or 2 XL645d. The Full-width XL675d has 2 processors while the half-width XL645d node server holds 1 CPU Per node.

HPE Processors

Supports Up to 2 CPUs.

XL675d Air Cooled

Processeors for Air Cooled
Supports up to 2 Processors

XL675 Liquid Cooled

Processeors for Direct Liquid Cooled
Supports up to 2 Processors

XL645d Air Cooled

Processeors for Air Cooled
Supports up to 2 Processors

XL645d Liquid Cooled

Processeors for Direct Liquid Cooled
Supports up to 2 Processors

GPU XL675d Modular (Optional)

One of the following GPU types must be selected. This Modular GPU or the PCIe GPU Acclerator Tray below.
Mixing GPU is not supported

GPU XL675d PCIe (Optional)

One of the following GPU types must be selected. This PCIe GPU or the Modular GPU Acclerator Tray above.
Mixing GPU is not supported

GPU XL645d Modular (Optional)

One of the following GPU types must be selected. This Modular GPU or the PCIe GPU Acclerator Tray below.
Mixing GPU is not supported

GPU XL645d PCIe (Optional)

One of the following GPU types must be selected. This PCIe GPU or the Modular GPU Acclerator Tray above.
Mixing GPU is not supported

Drive Options

System holds 16 Drives. For 16 Drives you must install two kits. Mixing is allowed.
System supports NVMe drives. XL645d Node supports 6 NVMe drives Per Server .

Cable Kit XL675d (Optional)

One kit required for use with Embedded SATA using AHCI
One kit will support up to two drive bays

Cable Kit XL645d (Optional)

One kit required for use with Embedded SATA using AHCI
One kit will support up to two drive bays

HPE Memory

Depends on the Node server you installed.
The Full-Width XL675d Node Server holds 32 DIMMs
The Half-Width XL645d holds 8 DIMMS Per Node.

HPE SFF Drives SAS (2.5in) (Optional)

You will need a Smart Array to support SAS Drives.

HPE SFF Drives SATA (2.5in) (Optional)

HPE NVMe (Optional)

The XL645d Supports 6 NVMe per node.

Networking / InfiniBand Adapters XL675d (Optional)

Networking / InfiniBand Adapters XL645d (Optional)

Storage Controller XL675d (Optional)

Flexible Smart Array controllers do not consume a PCIe slot
All performance RAID controllers are supported by the HPE Smart Storage Battery (782961-B21), which supports multiple devices and is sold separately.

Storage Controller XL645d (Optional)

All performance RAID controllers are supported by the HPE Smart Storage Battery (782961-B21), which supports multiple devices and is sold separately.

iLO Server Management (Optional)

NS204i-p is for the XL675d
NS204i-t is for the XL645d

Power Cable Kits (Optional)

Power Supply Unit (PSU) PCIe (Optional)

For PCIe GPU Support - AMD Instinct™ MI100 / NVIDIA PCIe A100
Contains (2) P24681-B21 – 12v 3000W Power Supplies.
For Nonredundant power, select (1) of these kits. For Redundant power, select (2).

Power Supply Unit (PSU) Modular (Optional)

For Modular GPU Support - Air Cooled HGX™ A10
Contains (1) P24681-B21 – 12v 3000W Power Supply & (2) P25875-B21 – 54v 3000W Power Supplies.
For Nonredundant power, select (1) of these kits. For Redundant power, select (2).

Power Supply Unit (PSU) Individual Replacements (Optional)

Select Warranty

Helpful Tip: Once desired configuration is selected click "Add to Cart". From the cart page you can submit a submit a quote request for best pricing

What's New for Apollo 6500 Gen10 Plus
  • Apollo d6500 Gen10 Plus Chassis | P19674-B21
  • (2) Node Options | XL645d & XL675d
  • (2) AMD 2nd and 3rd Gen EPYC™ Series Processors
  • (32) 3200 MT/s DDR4 DIMMs
  • (16) SFF Drives 
  • Up to (12) NVMe Supported
  • Up to (16 PCIe) or (8 SXM4) GPUs Supported
  • Up to (6) PSUs
  • HPE NS204i Boot Supported
  • Direct Liquid Cooling System fully integrated
  • AMD Instinct™ MI00 with 2nd Gen Infinity Fabric™ Link
  • NVIDIA H100 and AMD MI210 PCIe GPU support
  • HPE iLO 5

The HPE Apollo 6500 Gen10 Plus chassis is a 6U platform designed for extreme performance and scalability, purpose-built to support demanding workloads like HPC, AI, and deep learning. It houses up to two server nodes and supports flexible GPU configurations, enabling the integration of either PCIe or SXM GPU architectures. The chassis offers advanced cooling solutions, including Direct Liquid Cooling (DLC), which enhances power efficiency and ensures optimal thermal management even under intense computational loads.

Ideal for:

  • Artificial Intelligence (AI)
  • Big Data Analytics
  • Data Analytics
  • Deep Learning (DL)
  • High-Performance Computing (HPC)
  • Language Model
  • Machine Learning (ML)

The HPE ProLiant XL675d Gen10 Plus node is a dual-socket system optimized for maximum GPU density and performance. It supports up to 8 NVIDIA HGX A100 GPUs in the SXM configuration or up to 10 double-wide PCIe GPUs, making it a powerhouse for deep learning, AI training, and complex HPC simulations. Powered by dual AMD EPYC processors with up to 64 cores each, it delivers exceptional processing power paired with support for up to 4 TB of DDR4 memory.

The HPE ProLiant XL645d Gen10 Plus node is a single-socket system designed for flexible and scalable GPU deployments. It supports up to 8 single-wide or 4 double-wide PCIe GPUs, making it well-suited for machine learning inference, data analytics, and virtualized environments. With a single AMD EPYC processor offering up to 64 cores and support for up to 2 TB of DDR4 memory, the XL645d provides a balanced mix of performance and efficiency.


CTO Configuration Support

Need help with the configuration? Contact us today!

Chassis & Tray Options
HPE Apollo 6500 Gen10 Plus Rack Server Chassis
HPE Apollo 6500 Gen10 Plus 6U Chassis
  • (16) Drives over (2) Drive bays
  • Supports up to (6) PSUs
  • Supports (1) Full-Width XL675d Node
  • Supports (2) Half-Width XL465d Node
  • Support for (4, 8, 10, or 16) GPUs
  • Support for SXM4 & PCIe GPUs

Different GPU types cannot be mixed

HPE Apollo 6500 Gen10 Plus Font of the System HPE XL675d Full Width Node P19725-B21

Apollo 6500 Supports (1)

(2) AMD 2nd or 3rd Gen EPYC

(32) DDR4 3200 MT/s DIMMs

(1) OCP 3.0 Dedicated Slot

(6) PCIe 4.0 Slots

  • Support for (10 DW, or 16 SW) PCIe GPUs
  • Support for (8) SXM4 GPUs
    • HPE ProLiant XL675d Service Guide

      HPE ProLiant XL675d Service Guide

    • HPE ProLiant XL675d User Guide

      HPE ProLiant XL675d User Guide

    HPE Apollo 6500 Gen10 Plus XL645d Half Width Node HPE XL645d Half Width Node P19726-B21

    Apollo 6500 Supports (2)

    (1) AMD 2nd or 3rd Gen EPYC

    (16) DDR4 3200 MT/s DIMMs

    (1) OCP 3.0 Dedicated Slot

    (2) PCIe 4.0 Slots

  • Support for (4 DW, or 8 SW) PCIe GPUs
  • Not Suppored SXM4 GPUs
    • HPE ProLiant XL645d Service Guide

      HPE ProLiant XL645d Service Guide

    • HPE ProLiant XL645d User Guide

      HPE ProLiant XL645d User Guide

    Storage Controllers
    HPE Apollo 6500 Gen10 PLUS Maximum Internal Storage
    Drive Type XL675d Capacity XL645d Capacity
    Hot Plug SFF SATA HDD 16 x 2 TB = 32 TB 8 x 2 TB = 16 TB
    Hot Plug SFF SAS HDD 16 x 2 TB = 32 TB 8 x 2 TB = 16 TB
    Hot Plug SFF NVMe PCIe SSD 16 x 15.36 TB = 245.76 TB 16 x 15.36 TB = 245.76 TB
    Hot Plug SFF SATA SSD 16 x 7.68 TB = 122.88 TB 8 x 7.68 TB = 61.44 TB
    Hot Plug SFF SAS SSD 16 x 15.3 TB = 244.8 TB 8 x 15.3 TB = 122.4 TB

    HPE Storage Controllers are a bit different for these Node serves. The XL645d does not support Flexible Smart Array cards in its Half-Width Node Server. But the XL675d does support a Flexible Smart Array. Both Support the optional M.2 Boot Device although a different card same outcome. Below will be a list of the Cable kits required for each Hard Drive configuration.

    HPE ProLiant XL675d Storage Controller Cable Kits
    HPE Storage Configuration Main Cable Kit Addt. Cable Kit Main Backplane Addt. Backplane
    8 Embedded SR100i SATA P31480-B21 P25877-B21
    + Up to 8 NVMe - Switch Direct Attached P31480-B21 P31491-B21 P25877-B21 P25879-B21
    8 SAS/SATA (AROC) P27764-B21 P25877-B21
    8 SAS/SATA (AROC) + Up to 8 NVMe - Switch Direct Attached P27764-B21 P31491-B21 P25877-B21 P25879-B21
    16 SAS/SATA (AROC) P31490-B21 P25877-B21 P25877-B21
    Up to 8 NVMe – Switch Direct Attached P31491-B21 P25879-B21
    2 Embedded SATA + 6 NVMe - Switch Direct Attached P39951-B21 P25879-B21
    2 SAS/SATA (AROC) + 6 NVMe - Switch Direct Attached P39952-B21 P25879-B21
    2 Embedded SATA
    + 6 NVMe - CPU Direct Attached P27283-B21 P25879-B21
    HPE Apollo 6500 Gen10 Plus XL675d Cable Kits:
    • HPE XL675d Gen10 Plus 8SFF CPU Connected x4 NMVe Cable Kit (P27279-B21)
    • HPE XL675d Gen10 Plus 8SFF CPU Connected x4 NMVe and 8SFF Switch Connected x4 NVMe Cable Kit (P27280-B21)
    • HPE XL675d Gen10 Plus 2SFF Smart Array SAS and 6SFF CPU Connected x4 NVMe Cable Kit (P27281-B21)
    • HPE XL675d Gen10 Plus 2SFF Embedded SATA and 6SFF CPU Connected x4 NVMe Cable Kit (P27283-B21)
    • HPE XL675d Gen10 Plus 8SFF Smart Array SAS Cable Kit (P27764-B21)
    • HPE XL675d Gen10 Plus 8SFF Smart Array SR100i SATA Cable Kit (P31480-B21)
    • HPE XL675d Gen10 Plus 16SFF Smart Array SAS Cable Kit (P31490-B21)
    • HPE XL675d Gen10 Plus 6SFF Switch Connected x4 NVMe Cable Kit (P31491-B21)
    • • HPE XL675d Gen10 Plus 2SFF Embedded SATA and 6SFF Switch Connected x4 NVMe Cable Kit (P39951-B21)
    • HPE XL675d Gen10 Plus 2SFF Smart Array SAS and 6SFF Switch Connected x4 NVMe Cable Kit (P39952-B21)
    HPE ProLiant XL645d Storage Controller Cable Kits
    HPE Storage Configuration (Per Node) Cable Kit Enablement Card Backplane M.2 Cable Kit M.2 Enablement Card
    8 Embedded SATA P31487-B21 P25877-B21
    8 SAS/SATA (Smart Array) P31488-B21 HPE Smart Array P25877-B21
    2 Embedded SATA + 2 x4 NVMe P31483-B21 P25879-B21
    2 Embedded SATA + 6 x4 NVMe P31482-B21 P25879-B21
    2 SAS/SATA (Smart Array) + 2 x4 NVMe P31486-B21 HPE Smart Array P25879-B21
    No SFF Drives + NS204i-t M.2 Boot Device P31481-B21 P20292-B21
    8 Embedded SATA + NS204i-t M.2 Boot Device P31487-B21 P25877-B21 P31481-B21 P20292-B21
    8 SAS/SATA (Smart Array) + NS204i-t M.2 Boot Device P31488-B21 HPE Smart Array P25877-B21 P31481-B21 P20292-B21
    2 SAS/SATA (Smart Array) + 4 x4 NVME P31484-B21 HPE Smart Array P25879-B21
    8 x4 NVMe Gen4 P25883-B21 P25879-B21
    6 x4 NVMe + NS204i-t M.2 Boot Device P25879-B21 P48120-B21 P20292-B21
    8 SAS/SATA (Smart Array) + 6 x4 NVMe + NS204i-t M.2 Boot Device P31488-B21 HPE Smart Array P25879-B21 P48120-B21 P20292-B21
    2 x4 NVMe + NS204i-t M.2 Boot Device P25879-B21 P59752-B21 P20292-B21
    HPE Apollo 6500 Gen10 Plus XL645d Cable Kits:
    • HPE XL645d Gen10 Plus 2SFF Smart Array SR100i SATA and 2SFF CPU Connected x4 NVMe Cable Kit (P31483-B21)
    • HPE XL645d Gen10 Plus 2SFF Smart Array SAS and 2SFF CPU Connected x4 NVMe Cable Kit (P31486-B21)
    • HPE XL645d Gen10 Plus 8SFF Embedded SATA Controller Cable Kit (P31487-B21)
    • HPE XL645d Gen10 Plus 8SFF Smart Array SAS Cable Kit (P31488-B21)
    • HPE XL645d Gen10 Plus M.2 Cable Kit (P31481-B21)
    • HPE XL645d Gen 10 Plus 8SFF Embedded SATA Controller x4 NVMe Cable Kit (P25883-B21)
    • HPE XL645d Gen 10 Plus 2SFF Smart Array SAS/SATA and 4SFF CPU Connected x4 NVMe Cable Kit (P31484-B21)
    • HPE XL645d Gen 10 Plus 2SFF Smart Array SATA and 6 Switch Connected x4 NVMe Cable Kit (P31482-B21)
    • HPE Apollo 6500 Gen10 Plus M.2 2 x 4NVMe Cable Kit (P59752-B21)
    HPE Apollo 6500 Gen10 PLUS PCI Risers
    HPE Proliant XL675d PCIe Fabric Riser - Primary, Secondary, or Tertiary Riser
    Slot # Technology Bus Width Connector Width Slot Form Factor Supported CPU
    17 PCIe 4.0 x16 x16 Half-height, half-length slot Processor 1
    18 Processor 1
    19 Processor 1 or 2
    20 Processor 1 or 2
    21 Processor 1 or 2
    22 Processor 1 or 2
    XL675d PCIe GPU Riser
    Slot # Instinct™ MI100 GPU with 4x4 bridge HGX™ A100 GPU with 2x2 bridge PCIe Double Wide PCIe Single Wide Supported CPU
    1 P P** P P Processor 1
    2 P P P P Processor 1
    3 P P P P Processor 1
    4 P Processor 1
    5 P P P P Processor 1
    6 P Processor 1
    7 P P P P Processor 1
    8 P Processor 1
    9 P P P P Processor 1 or 2
    10 P Processor 1 or 2
    11 P P P P Processor 1 or 2
    12 P Processor 1 or 2
    13 P P P P Processor 1 or 2
    14 P Processor 1 or 2
    15 P P P P Processor 1 or 2
    16 P P** P P Processor 1 or 2
    Notes Single Wide and Double Wide GPUs are not able to be installed together. Different GPU types cannot be mixed.
    Instinct™ MI100 with Infinity Flex 4x4 Bridge for HPE will follow the placement configuration: First set of four Bridged GPUs: GPU2, GPU3, GPU5, GPU7; Second set of four Bridged GPUs: GPU9, GPU11, GPU13, GPU15.
    ** The optimal configuration for the NVLINK bridges is 8 GPUs instead of 10, with the bridges installed in the following slot pairs: 2-3, 5-7, 9-11, and 13-15.
    Unbridged GPUs can still be installed in PCIe1 and PCIe16 when we have linked GPUs in the other slots
    HPE Apollo 6500 Gen10 PLUS GPUs
    HPE Apollo 6500 Gen10 Plus Rack Server XL645d GPU options HPE ProLiant XL645d GPU Options

    Supports (2) Half Width

    Does Not Support SXM4 GPUs

    Supports PCIe GPU bridging (4 per Bridge)

    Max (4) DW (8) SW GPUs

    Mixing of GPUs is not allowed

    Air Cooling only

    HPE Apollo 6500 Gen10 Plus Rack Server XL675d GPU options HPE ProLiant XL675d GPU Options

    Supports (1) Full Width

    Support SXM4 & PCIe GPUs

    Supports PCIe GPU bridging (4 per Bridge)

    Max (10) DW (16) SW PCIe GPUs

    Max (8) SXM4 GPUs

    Mixing of GPUs is not allowed

    Air Cooling & Liquid Cooling

    HPE Apollo 6500 Gen10 PLUS Cooling

    15 - 80mm dual rotor hot pluggable chassis fans. These systems also have support for Air or Liquid cooled parts like the GPU and the CPU. There is no redundancy for the fans they all come standard in the 6500 Chassis.

    HPE Apollo 6500 Gen10 Plus Rack Server Fan Numbering
    HPE Apollo 6500 Gen10 PLUS Flex Slot your power!

    It supports up to six 3000W Platinum hot-pluggable power supplies, providing full redundancy and scalability for various configurations. This system ensures reliable power delivery, even under peak loads. For GPU configurations, the power requirements vary depending on the type of GPU used. PCIe GPUs such as the NVIDIA A100 and AMD Instinct MI100 typically require up to 300W-350W per GPU and are powered through standard PCIe power cables. In contrast, SXM4 GPUs, such as the NVIDIA HGX A100, can demand up to 500W per GPU, necessitating direct liquid cooling (DLC) for thermal management and specialized power cabling integrated with the SXM GPU tray. The chassis design also incorporates shared power infrastructure at the node level, ensuring efficient power distribution across CPUs, GPUs, and other components.

    HPE Apollo 6500 Gen10 Plus Rack Server Power Supply Units
     

    Current Configuration

    HPE Chassis

    HPE Processors

    GPU XL675d Modular (Optional)

    GPU XL675d PCIe (Optional)

    GPU XL645d Modular (Optional)

    GPU XL645d PCIe (Optional)

    Drive Options

    Cable Kit XL675d (Optional)

    Cable Kit XL645d (Optional)

    HPE Memory

    HPE SFF Drives SAS (2.5in) (Optional)

    HPE SFF Drives SATA (2.5in) (Optional)

    HPE NVMe (Optional)

    Networking / InfiniBand Adapters XL675d (Optional)

    Networking / InfiniBand Adapters XL645d (Optional)

    Storage Controller XL675d (Optional)

    Storage Controller XL645d (Optional)

    iLO Server Management (Optional)

    Power Cable Kits (Optional)

    Power Supply Unit (PSU) PCIe (Optional)

    Power Supply Unit (PSU) Modular (Optional)

    Power Supply Unit (PSU) Individual Replacements (Optional)

    Select Warranty

    *list also serves as quick links to each section

    Welcome to the Request Express Quoting Form!

    for: HPE Apollo 6500 Gen10 Plus Rack Server CTO


    This streamlined form is designed to simplify the quoting process for you. Whether you're uncertain about specific parts or seeking a hassle-free experience, you're in the right place.

    Provide us with the necessary details, and we'll generate a customized quote for your server. Even if you're unsure about the exact components you need, we've got you covered. Our team will tailor a solution based on the information you provide.

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    Total Amount of Usable Storage

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    Product Specs

    Technical Specs

    HPE Apollo 6500 Gen10 Plus System
    HPE ProLiant XL675d Server HPE ProLiant XL645d Server Node
    Chassis HPE Apollo d6500 Gen10 Plus Configure-to-order Chassis (6U Chassis)
    Density / Scale Dual Processor Server per chassis Up to 2 Single Processor Server Nodes per chassis
    GPU Up to 10 Double Wide PCIe or 16 Single Wide PCIe GPU Up to 4 Double Wide PCIe or 8 Single Wide PCIe GPU per Server Node
    Choice between: NVIDIA HGX™ A100 8-GPU, AMD Instinct™ MI100 with 2nd Gen Infinity Fabric™, and other leading accelerators Choice between: NVIDIA HGX™ A100 4-GPU, AMD Instinct™ MI100 with 2nd Gen Infinity Fabric™, and other leading accelerators
    Interconnect Support for up to six high speed fabric interconnects; whether Ethernet, Infiniband, or HPE Cray Slingshot Support for up to three high speed fabric interconnects; whether Ethernet, Infiniband, or HPE Cray Slingshot
    Processor Dual AMD 2nd Gen EPYC™ Series Processor per server, up to 280W Single AMD 2nd & 3rd Gen EPYC™ Series Processor per Server Node, up to 280W
    Memory 32 3200MT/s DDR4 Smart Memory 8 3200MT/s DDR4 Smart Memory per Server Node
    Storage Up to 16 SFF drives – SAS/SATA/NVMe (M.2 optional) Up to 8 SFF drives – Max 6 NVMe per Server Node (M.2 optional)
    System Management HPE Integrated Lights Out (iLO 5), HPE Performance Cluster Manager (HPCM), HPE Container Platform, HPE OneView, Integrated Rack Consolidation Module (RCM)
    System Security iLO 5 Silicon Root of Trust, iLO Advanced (Optional)
    OS Support HPE Cray OS, Microsoft Windows Server, Red Hat, Ubuntu, VMware
    Power Fully redundant power for all configurations with up to 6 3000W Platinum Hot Plug Power Supplies per chassis.
    Power Capping available at the server and chassis level; Rack and Row level Power Capping available with Apollo Platform Manager Kit. Shared power infrastructure at the chassis level.
    Cooling 15 - 80mm dual rotor hot pluggable chassis fans
    Direct Liquid Cooling System fully integrated, installed, and supported by HPE
    Storage Controller Embedded SATA; optional HPE E208i-a SR, P408i-a SR, and P816i-a SR series Smart Arrays Embedded SATA; optional HPE E208e-p SR and P408e-p SR series Smart Arrays

    Shipping Information

    Express Computer Systems can ship to virtually any address in the world and provides you with the best shipping rates possible. Cost of shipping varies depending on what service you require, your destination and size of the shipment. Shipping costs will be calculated separately from your order and billed to you post purchase. In the notes section of your order please provide us with your preferred shipping method and we will get back to you.

    Custom configured orders ship within 2 business days after all required products are in stock.

    Please allow 3 business days for products that are not in stock to arrive to our facility in Irvine, California.

    Domestic Shipments
    • Standard Ground
      • Shipping time: 2-7 business days
      • Order processing time: 0-3 business days
      • Delivery time after order is placed: 2-10 business days
      • Excludes weekends, holidays or weather delays.
    • 3 Business Days
      • Shipping time: 3 business days
      • Order processing time: 0-3 business days
      • Delivery time after order is placed: 3-6 business days
      • Excludes weekends, holidays or weather delays.
    • 2 Business Days
      • Shipping time: 2 business days
      • Order processing time: 0-3 business days
      • Delivery time after order is placed: 2-5 business days
      • Excludes weekends, holidays or weather delays.
    • Overnight / Next Business Day
      • Shipping time: 1 business days
      • Order processing time: 0-3 business days
      • Delivery time after order is placed: 1-4 business days
      • Excludes weekends, holidays or weather delays.
    International Shipments
    • International Economy
      • Shipping time: 4-6 business days
      • Order processing time: 0-3 business days
      • Delivery time after order is placed: 5-9 business days
      • Excludes weekends, holidays or weather delays.
    • International Priority
      • Shipping time: 1-3 business days
      • Order processing time: 0-3 business days
      • Delivery time after order is placed: 2-6 business days
      • Excludes weekends, holidays or weather delays.

    For more information on shipping view our Shipping Information page or send us a message

    ECS Warranty Information

    Express Computer Systems (ECS) provides a 1 year parts warranty against defects in material or workmanship that will affect the products functionality. All refurbished items are tested prior to shipping to guarantee up-time upon arrival. If you are having issues with an item we provided please Contact Us and we will do our best to assist you.

    What does our ECS warranty cover?
    We offer 1 year warranty as standard and additional years can be added to fit your needs. Please reach out to a sales associate via the Contact Us page or live chat for more information on extended coverage options. During the coverage period if your product fails we will offer a Next Business Day replacement. If we are unable to replace the product we will refund its original selling price. Shipping costs and tax are not refundable. Express Computer Systems retains the right to decide whether the goods will be replaced or refunded.

    What is not covered by our warranty?
    Our warranty does not cover any problem caused by the following conditions:

    1. accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
    2. any improper use that contravenes the instructions in the user manual;
    3. problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.

    Important notes:

    • Please ask for additional warranty/coverage that you may require in addition to the standard 1 ECS warranty prior to final purchase. Requesting additional warranty after your purchase can be denied.
    • FREE technical support is provided on purchased items via phone, email, or live chat.

    About Express Computer Systems

    Express Computer Systems is committed to transforming our customers’ IT infrastructure with high quality products at affordable costs. Our sales reps and customer support engineers understand our customers rely heavily on advanced technology to run their business but need to do so without breaking the bank.

    We specialize in building custom server configurations, custom storage solutions, networking solutions, and components from top manufacturers including HPE, Dell, Cisco, NetApp, Dell EMC, HPE Nimble and many others.

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