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HPE Apollo 6500 Gen10 PLUS Rack Server CTO

Brand:
Type:
CTO Servers
Condition:
ECS Refurbished & Tested
-PLEASE CONTACT FOR CUSTOM CONFIGURATIONS. DISK SHELVES, COMPLETE CONFIGURATIONS & TURN KEY SYSTEMS AVAILABLE.
-SPARE PARTS AVAILABLE FOR EACH MODEL. PLEASE ASK FOR PRICING ON SPARE DISK, CONTROLLERS, POWER SUPPLIES, NICs, HBAs, SFPs, Cables, etc.

Multi-Quantity Discounts Available for ALL Line Items

** LARGE DISCOUNTS available for complete systems. Pricing displayed is for single item purchases **

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HPE Chassis

The 6500d Chassis holds 1 XL675d or 2 XL645d. The Full-width XL675d has 2 processors while the half-width XL645d node server holds 1 CPU Per node.

HPE Processors

Supports Up to 2 CPUs.

XL675d Air Cooled

Processeors for Air Cooled
Supports up to 2 Processors

XL675 Liquid Cooled

Processeors for Direct Liquid Cooled
Supports up to 2 Processors

XL645d Air Cooled

Processeors for Air Cooled
Supports up to 2 Processors

XL645d Liquid Cooled

Processeors for Direct Liquid Cooled
Supports up to 2 Processors

GPU XL675d Modular (Optional)

One of the following GPU types must be selected. This Modular GPU or the PCIe GPU Acclerator Tray below.
Mixing GPU is not supported

GPU XL675d PCIe (Optional)

One of the following GPU types must be selected. This PCIe GPU or the Modular GPU Acclerator Tray above.
Mixing GPU is not supported

GPU XL645d Modular (Optional)

One of the following GPU types must be selected. This Modular GPU or the PCIe GPU Acclerator Tray below.
Mixing GPU is not supported

GPU XL645d PCIe (Optional)

One of the following GPU types must be selected. This PCIe GPU or the Modular GPU Acclerator Tray above.
Mixing GPU is not supported

Drive Options

System holds 16 Drives. For 16 Drives you must install two kits. Mixing is allowed.
System supports NVMe drives. XL645d Node supports 6 NVMe drives Per Server .

Cable Kit XL675d (Optional)

One kit required for use with Embedded SATA using AHCI
One kit will support up to two drive bays

Cable Kit XL645d (Optional)

One kit required for use with Embedded SATA using AHCI
One kit will support up to two drive bays

HPE Memory

Depends on the Node server you installed.
The Full-Width XL675d Node Server holds 32 DIMMs
The Half-Width XL645d holds 8 DIMMS Per Node.

HPE SFF Drives SAS (2.5in) (Optional)

You will need a Smart Array to support SAS Drives.

HPE SFF Drives SATA (2.5in) (Optional)

HPE NVMe (Optional)

The XL645d Supports 6 NVMe per node.

Networking / InfiniBand Adapters XL675d (Optional)

Networking / InfiniBand Adapters XL645d (Optional)

Storage Controller XL675d (Optional)

Flexible Smart Array controllers do not consume a PCIe slot
All performance RAID controllers are supported by the HPE Smart Storage Battery (782961-B21), which supports multiple devices and is sold separately.

Storage Controller XL645d (Optional)

All performance RAID controllers are supported by the HPE Smart Storage Battery (782961-B21), which supports multiple devices and is sold separately.

iLO Server Management (Optional)

NS204i-p is for the XL675d
NS204i-t is for the XL645d

Power Cable Kits (Optional)

Power Supply Unit (PSU) PCIe (Optional)

For PCIe GPU Support - AMD Instinct™ MI100 / NVIDIA PCIe A100
Contains (2) P24681-B21 – 12v 3000W Power Supplies.
For Nonredundant power, select (1) of these kits. For Redundant power, select (2).

Power Supply Unit (PSU) Modular (Optional)

For Modular GPU Support - Air Cooled HGX™ A10
Contains (1) P24681-B21 – 12v 3000W Power Supply & (2) P25875-B21 – 54v 3000W Power Supplies.
For Nonredundant power, select (1) of these kits. For Redundant power, select (2).

Power Supply Unit (PSU) Individual Replacements (Optional)

Select Warranty

Helpful Tip: Once desired configuration is selected click "Add to Cart". From the cart page you can submit a submit a quote request for best pricing

Built for the Exascale Era the HPE Apollo 6500 Gen10 Plus Systems accelerates performance with powered by NVIDIA HGX A100 Tensor Core GPUs with NVLink or AMD Instinct™ MI200 with 2nd Gen Infinity Fabric™ Link to take on the most complex HPC and AI workloads. This purpose-built platform provides enhanced performance with premier GPUs, fast GPU interconnects, high-bandwidth fabric, and configurable GPU topology, providing rock-solid reliability, availability, and serviceability (RAS). Configure with single or dual processor options for a better balance of processor cores, memory, and I/O. Improve system flexibility with support for 4, 8, 10, or 16 GPUs and a broad selection of operating systems and options all within a customized design to reduce costs, improve reliability, and provide leading serviceability.

What’s New

  • NVIDIA H100 and AMD MI210 PCIe GPU support
  • AMD Instinct™ MI00 with 2nd Gen Infinity Fabric™ Link
  • Direct Liquid Cooling System fully integrated, installed, and supported by HPE. Also supporting PCIe Gen4 GPUs provides extreme compute flexibility.
  • Flexible support and options: InfiniBand, Ethernet, HPE Slingshot, Ubuntu and Enterprise OS such as Windows, VMware,
  • Suse, Red Hat, Choice and HPE Pointnext for advisory, professional and operational services, along with flexible consumption model across the globe.
  • Enterprise RAS with HPE iLO5, easy access modular design, and N+N power supplies.
  • Save time and cost, gain improved user productivity with HPE iLO5
  • World’s most secure industry standard server using HPE iLO5

Know your Server - CTO Configuration Support

Need help with the configuration? Contact us today!

HPE Apollo 6500 Gen10 PLUS Base Knowledge
HPE Apollo d6500 Gen10 Plus Chassis (P19674-B21) is a 4U server that is very powerful and a bit unique compared to the non-Plus version. Inside this chassis, you have the ability to install two different types of Nodes. The XL645d (P19726-B21) is a 2U Half Width Node that holds 1 Processor. Or, the XL675d (P19725-B21) which is also a 2U Node but is a full-width server that holds 2 Processors. Each of these Node servers has two Accelerator Trays, one must be installed above these node servers in the 6500 Gen10 Plus chassis. You can choose the SXM4 Modular Accelerator Tray or the PCIe GPU Accelerator Tray. Each tray has a different type of PSU and accepts different GPU-style cards. Also, each node type has a different CPU, Smart arrays, cabling, and configurations. Please keep track of which server type you have selected when going through the CTO.

This CTO is split by the Node server you choose, they are pretty similar but one major difference is the amount of GPUs the accelerator tray can handle and the number of total DIMMs supported. Mixing of RDIMM and LRDIMM memory is not supported.

XL645d Max Memory
16 Total DIMMs, 8 DIMM slots per processor, 8 channels per processor, 1 DIMM per channel
Maximum capacity (LRDIMM) 1.0 TB Up to 8 128 GB LRDIMM @ 3200 MT/s
Maximum capacity (RDIMM) 512 GB Up to 8 64 GB RDIMM @ 3200 MT/s

XL675d Max Memory

32 Total DIMMS, 16 DIMM slots per processor, 8 channels per processor, 2 DIMMs per Channel
Maximum capacity (LRDIMM) 4.0 TB Up to 32 128 GB LRDIMM @ 3200 MT/s
Maximum capacity (RDIMM) 2.0 TB Up to 32 64 GB RDIMM @ 3200 MT/s

HPE Apollo 6500 Gen10 Plus Processors
Mixing of 2 different processor models is NOT allowed.


HPE Apollo 6500 Gen10 PLUS
Maximum Internal Storage

Drive Type XL675d Capacity XL645d Capacity
Hot Plug SFF SATA HDD 16 x 2 TB = 32 TB 8 x 2 TB = 16 TB
Hot Plug SFF SAS HDD 16 x 2 TB = 32 TB 8 x 2 TB = 16 TB
Hot Plug SFF NVMe PCIe SSD 16 x 15.36 TB = 245.76 TB 16 x 15.36 TB = 245.76 TB
Hot Plug SFF SATA SSD 16 x 7.68 TB = 122.88 TB 8 x 7.68 TB = 61.44 TB
Hot Plug SFF SAS SSD 16 x 15.3 TB = 244.8 TB 8 x 15.3 TB = 122.4 TB

One thing to note. The NVME enablement kit can only be installed Once per server, So if are using the XL645d you are able to install two for a total of 12 NVMe.

HPE Storage Controllers are a bit different for these Node serves. The XL645d does not support Flexible Smart Array cards in its Half-Width Node Server. But the XL675d does support a Flexible Smart Array. Both Support the optional M.2 Boot Device although a different card same outcome. Below will be a list of the Cable kits required for each Hard Drive configuration.

HPE ProLiant XL675d Storage Controller Cable Kits
HPE Storage Configuration Main Cable Kit Addt. Cable Kit Main Backplane Addt. Backplane
8 Embedded SR100i SATA P31480-B21 P25877-B21
+ Up to 8 NVMe - Switch Direct Attached P31480-B21 P31491-B21 P25877-B21 P25879-B21
8 SAS/SATA (AROC) P27764-B21 P25877-B21
8 SAS/SATA (AROC) + Up to 8 NVMe - Switch Direct Attached P27764-B21 P31491-B21 P25877-B21 P25879-B21
16 SAS/SATA (AROC) P31490-B21 P25877-B21 P25877-B21
Up to 8 NVMe – Switch Direct Attached P31491-B21 P25879-B21
2 Embedded SATA + 6 NVMe - Switch Direct Attached P39951-B21 P25879-B21
2 SAS/SATA (AROC) + 6 NVMe - Switch Direct Attached P39952-B21 P25879-B21
2 Embedded SATA
+ 6 NVMe - CPU Direct Attached P27283-B21 P25879-B21

HPE Apollo 6500 Gen10 Plus XL675d Cable Kits:

  • HPE XL675d Gen10 Plus 8SFF CPU Connected x4 NMVe Cable Kit (P27279-B21)
  • HPE XL675d Gen10 Plus 8SFF CPU Connected x4 NMVe and 8SFF Switch Connected x4 NVMe Cable Kit (P27280-B21)
  • HPE XL675d Gen10 Plus 2SFF Smart Array SAS and 6SFF CPU Connected x4 NVMe Cable Kit (P27281-B21)
  • HPE XL675d Gen10 Plus 2SFF Embedded SATA and 6SFF CPU Connected x4 NVMe Cable Kit (P27283-B21)
  • HPE XL675d Gen10 Plus 8SFF Smart Array SAS Cable Kit (P27764-B21)
  • HPE XL675d Gen10 Plus 8SFF Smart Array SR100i SATA Cable Kit (P31480-B21)
  • HPE XL675d Gen10 Plus 16SFF Smart Array SAS Cable Kit (P31490-B21)
  • HPE XL675d Gen10 Plus 6SFF Switch Connected x4 NVMe Cable Kit (P31491-B21)
  • • HPE XL675d Gen10 Plus 2SFF Embedded SATA and 6SFF Switch Connected x4 NVMe Cable Kit (P39951-B21)
  • HPE XL675d Gen10 Plus 2SFF Smart Array SAS and 6SFF Switch Connected x4 NVMe Cable Kit (P39952-B21)
HPE ProLiant XL645d Storage Controller Cable Kits
HPE Storage Configuration (Per Node) Cable Kit Enablement Card Backplane M.2 Cable Kit M.2 Enablement Card
8 Embedded SATA P31487-B21 P25877-B21
8 SAS/SATA (Smart Array) P31488-B21 HPE Smart Array P25877-B21
2 Embedded SATA + 2 x4 NVMe P31483-B21 P25879-B21
2 Embedded SATA + 6 x4 NVMe P31482-B21 P25879-B21
2 SAS/SATA (Smart Array) + 2 x4 NVMe P31486-B21 HPE Smart Array P25879-B21
No SFF Drives + NS204i-t M.2 Boot Device P31481-B21 P20292-B21
8 Embedded SATA + NS204i-t M.2 Boot Device P31487-B21 P25877-B21 P31481-B21 P20292-B21
8 SAS/SATA (Smart Array) + NS204i-t M.2 Boot Device P31488-B21 HPE Smart Array P25877-B21 P31481-B21 P20292-B21
2 SAS/SATA (Smart Array) + 4 x4 NVME P31484-B21 HPE Smart Array P25879-B21
8 x4 NVMe Gen4 P25883-B21 P25879-B21
6 x4 NVMe + NS204i-t M.2 Boot Device P25879-B21 P48120-B21 P20292-B21
8 SAS/SATA (Smart Array) + 6 x4 NVMe + NS204i-t M.2 Boot Device P31488-B21 HPE Smart Array P25879-B21 P48120-B21 P20292-B21
2 x4 NVMe + NS204i-t M.2 Boot Device P25879-B21 P59752-B21 P20292-B21

HPE Apollo 6500 Gen10 Plus XL645d Cable Kits:

  • HPE XL645d Gen10 Plus 2SFF Smart Array SR100i SATA and 2SFF CPU Connected x4 NVMe Cable Kit (P31483-B21)
  • HPE XL645d Gen10 Plus 2SFF Smart Array SAS and 2SFF CPU Connected x4 NVMe Cable Kit (P31486-B21)
  • HPE XL645d Gen10 Plus 8SFF Embedded SATA Controller Cable Kit (P31487-B21)
  • HPE XL645d Gen10 Plus 8SFF Smart Array SAS Cable Kit (P31488-B21)
  • HPE XL645d Gen10 Plus M.2 Cable Kit (P31481-B21)
  • HPE XL645d Gen 10 Plus 8SFF Embedded SATA Controller x4 NVMe Cable Kit (P25883-B21)
  • HPE XL645d Gen 10 Plus 2SFF Smart Array SAS/SATA and 4SFF CPU Connected x4 NVMe Cable Kit (P31484-B21)
  • HPE XL645d Gen 10 Plus 2SFF Smart Array SATA and 6 Switch Connected x4 NVMe Cable Kit (P31482-B21)
  • HPE Apollo 6500 Gen10 Plus M.2 2 x 4NVMe Cable Kit (P59752-B21)


HPE Apollo 6500 Gen10 PLUS PCI Risers

HPE Proliant XL675d PCIe Fabric Riser - Primary, Secondary, or Tertiary Riser
Slot # Technology Bus Width Connector Width Slot Form Factor Supported CPU
17 PCIe 4.0 x16 x16 Half-height, half-length slot Processor 1
18 Processor 1
19 Processor 1 or 2
20 Processor 1 or 2
21 Processor 1 or 2
22 Processor 1 or 2

XL675d PCIe GPU Riser
Slot # Instinct™ MI100 GPU with 4x4 bridge HGX™ A100 GPU with 2x2 bridge PCIe Double Wide PCIe Single Wide Supported CPU
1 P P** P P Processor 1
2 P P P P Processor 1
3 P P P P Processor 1
4 P Processor 1
5 P P P P Processor 1
6 P Processor 1
7 P P P P Processor 1
8 P Processor 1
9 P P P P Processor 1 or 2
10 P Processor 1 or 2
11 P P P P Processor 1 or 2
12 P Processor 1 or 2
13 P P P P Processor 1 or 2
14 P Processor 1 or 2
15 P P P P Processor 1 or 2
16 P P** P P Processor 1 or 2
Notes Single Wide and Double Wide GPUs are not able to be installed together. Different GPU types cannot be mixed.
Instinct™ MI100 with Infinity Flex 4x4 Bridge for HPE will follow the placement configuration: First set of four Bridged GPUs: GPU2, GPU3, GPU5, GPU7; Second set of four Bridged GPUs: GPU9, GPU11, GPU13, GPU15.
** The optimal configuration for the NVLINK bridges is 8 GPUs instead of 10, with the bridges installed in the following slot pairs: 2-3, 5-7, 9-11, and 13-15.
Unbridged GPUs can still be installed in PCIe1 and PCIe16 when we have linked GPUs in the other slots

XL645d can only support 4 GPUs per server a total of 8 when two nodes are installed.

HPE NVIDIA GPU
This server is all about the GPU configuration and the ability to support SXM4 of PCI GPUs. Please take note as to which GPU you have installed and the desired configuration when choosing the GPU Accessories on this CTO.

Mixing of GPUs is not allowed.

XL675d PCI GPU Rules
Please select (1) PCIe Accelerator and Bracket Cable Kit (P27285-B21) per GPU.
If you choose the PCI accelerator Tray and install the H100 GPU, you need to select (1) Cable kit per GPU (P60567-B21)
If you install the Ml100 GPU, please select (1) Bridge for every 4 GPUs.
If you choose the A100, please select (3) Ampere 2-way 2-slot Bridges (R6V66A) for every pair of GPUs.

XL675d Modular GPU Rules
You have the choice between Air Cooled or Liquid Cooled GPUs. If you install any liquid-cooled A100 GPUs, the HPE XL675d Gen10+ FIO HS for NVIDIA GPU (P36886-L24) must be installed.

XL645d PCI GPU Rules
For each PCI GPU, you must also order this PCIe Accelerator and Bracket v2 Cable Kit P27282-B21.
If you install the Ml100 GPU you will need to install (1) Fabric 4-way Bridge for HPE (R9B39A) every 4 GPUS.
If you choose the H100 GPU you will need to install (1) Power Cable Kit for every NVIDIA H100 GPU (P60567-B21).
For every pair of NVIDIA PCIe GPUs, you must select (3) Ampere 2-way 2-slot Bridge for HPE R6V66A.

XL645d Modular GPU Rules
Select (1) Modular Accelerator Power Cable Kit (P31489-B21) per Accelerator Tray.
You also have the choice of Air cooled or Liquid Cooled SXM4 GPUs.


HPE Apollo 6500 Gen10 PLUS Cooling
15 - 80mm dual rotor hot pluggable chassis fans. These systems also have support for Air or Liquid cooled parts like the GPU and the CPU. There is no redundancy for the fans they all come standard in the 6500 Chassis.

HPE Apollo 6500 Gen10 PLUS Flex Slot your power!
With the choice of a Modular or PCI Accelerator tray, each tray needs a different PSU setup for power usage. For Air-cooled A100 Modular Trays, you have two power tray options. Same if you have installed the Ml100 or A100 GPUs. For all other GPU support, you can simply choose any of the three single PSU options.


HPE Apollo 4510 Gen10 Lights Out! iLO
HPE iLO 5 ASIC. The rear of the chassis has 4 1GB RJ-45 ports.

HPE iLO with Intelligent Provisioning (standard) with Optional: iLO Advance and OneView

HPE iLO Advanced licenses offer smart remote functionality without compromise, for all HPE ProLiant servers. The license includes the full integrated remote console, virtual keyboard, video, and mouse (KVM), multi-user collaboration, console record and replay, and GUI-based and scripted virtual media and virtual folders. You can also activate the enhanced security and power management functionality.

 

Current Configuration

HPE Chassis

HPE Processors

GPU XL675d Modular (Optional)

GPU XL675d PCIe (Optional)

GPU XL645d Modular (Optional)

GPU XL645d PCIe (Optional)

Drive Options

Cable Kit XL675d (Optional)

Cable Kit XL645d (Optional)

HPE Memory

HPE SFF Drives SAS (2.5in) (Optional)

HPE SFF Drives SATA (2.5in) (Optional)

HPE NVMe (Optional)

Networking / InfiniBand Adapters XL675d (Optional)

Networking / InfiniBand Adapters XL645d (Optional)

Storage Controller XL675d (Optional)

Storage Controller XL645d (Optional)

iLO Server Management (Optional)

Power Cable Kits (Optional)

Power Supply Unit (PSU) PCIe (Optional)

Power Supply Unit (PSU) Modular (Optional)

Power Supply Unit (PSU) Individual Replacements (Optional)

Select Warranty

*list also serves as quick links to each section

Welcome to the Request Express Quoting Form!

for: HPE Apollo 6500 Gen10 PLUS Rack Server CTO


This streamlined form is designed to simplify the quoting process for you. Whether you're uncertain about specific parts or seeking a hassle-free experience, you're in the right place.

Provide us with the necessary details, and we'll generate a customized quote for your server. Even if you're unsure about the exact components you need, we've got you covered. Our team will tailor a solution based on the information you provide.

Let's get started!
Simply fill out the form, and we'll take care of the rest.


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Rack Unit of Height (#U)
Processor(s)
Memory
Total Amount of Memory
Total Amount of Usable Storage

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Product Specs

Spec Sheet 4

HPE Apollo 6500 Gen10 Plus System
HPE ProLiant XL675d Server HPE ProLiant XL645d Server Node
Chassis HPE Apollo d6500 Gen10 Plus Configure-to-order Chassis (6U Chassis)
Density / Scale Dual Processor Server per chassis Up to 2 Single Processor Server Nodes per chassis
GPU Up to 10 Double Wide PCIe or 16 Single Wide PCIe GPU Up to 4 Double Wide PCIe or 8 Single Wide PCIe GPU per Server Node
Choice between: NVIDIA HGX™ A100 8-GPU, AMD Instinct™ MI100 with 2nd Gen Infinity Fabric™, and other leading accelerators Choice between: NVIDIA HGX™ A100 4-GPU, AMD Instinct™ MI100 with 2nd Gen Infinity Fabric™, and other leading accelerators
Interconnect Support for up to six high speed fabric interconnects; whether Ethernet, Infiniband, or HPE Cray Slingshot Support for up to three high speed fabric interconnects; whether Ethernet, Infiniband, or HPE Cray Slingshot
Processor Dual AMD 2nd Gen EPYC™ Series Processor per server, up to 280W Single AMD 2nd & 3rd Gen EPYC™ Series Processor per Server Node, up to 280W
Memory 32 3200MT/s DDR4 Smart Memory 8 3200MT/s DDR4 Smart Memory per Server Node
Storage Up to 16 SFF drives – SAS/SATA/NVMe (M.2 optional) Up to 8 SFF drives – Max 6 NVMe per Server Node (M.2 optional)
System Management HPE Integrated Lights Out (iLO 5), HPE Performance Cluster Manager (HPCM), HPE Container Platform, HPE OneView, Integrated Rack Consolidation Module (RCM)
System Security iLO 5 Silicon Root of Trust, iLO Advanced (Optional)
OS Support HPE Cray OS, Microsoft Windows Server, Red Hat, Ubuntu, VMware
Power Fully redundant power for all configurations with up to 6 3000W Platinum Hot Plug Power Supplies per chassis.
Power Capping available at the server and chassis level; Rack and Row level Power Capping available with Apollo Platform Manager Kit. Shared power infrastructure at the chassis level.
Cooling 15 - 80mm dual rotor hot pluggable chassis fans
Direct Liquid Cooling System fully integrated, installed, and supported by HPE
Storage Controller Embedded SATA; optional HPE E208i-a SR, P408i-a SR, and P816i-a SR series Smart Arrays Embedded SATA; optional HPE E208e-p SR and P408e-p SR series Smart Arrays

Shipping Information

Express Computer Systems can ship to virtually any address in the world and provides you with the best shipping rates possible. Cost of shipping varies depending on what service you require, your destination and size of the shipment. Shipping costs will be calculated separately from your order and billed to you post purchase. In the notes section of your order please provide us with your preferred shipping method and we will get back to you.

Custom configured orders ship within 2 business days after all required products are in stock.

Please allow 3 business days for products that are not in stock to arrive to our facility in Irvine, California.

Domestic Shipments
  • Standard Ground
    • Shipping time: 2-7 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-10 business days
    • Excludes weekends, holidays or weather delays.
  • 3 Business Days
    • Shipping time: 3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 3-6 business days
    • Excludes weekends, holidays or weather delays.
  • 2 Business Days
    • Shipping time: 2 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-5 business days
    • Excludes weekends, holidays or weather delays.
  • Overnight / Next Business Day
    • Shipping time: 1 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 1-4 business days
    • Excludes weekends, holidays or weather delays.
International Shipments
  • International Economy
    • Shipping time: 4-6 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 5-9 business days
    • Excludes weekends, holidays or weather delays.
  • International Priority
    • Shipping time: 1-3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-6 business days
    • Excludes weekends, holidays or weather delays.

For more information on shipping view our Shipping Information page or send us a message

ECS Warranty Information

Express Computer Systems (ECS) provides a 1 year parts warranty against defects in material or workmanship that will affect the products functionality. All refurbished items are tested prior to shipping to guarantee up-time upon arrival. If you are having issues with an item we provided please Contact Us and we will do our best to assist you.

What does our ECS warranty cover?
We offer 1 year warranty as standard and additional years can be added to fit your needs. Please reach out to a sales associate via the Contact Us page or live chat for more information on extended coverage options. During the coverage period if your product fails we will offer a Next Business Day replacement. If we are unable to replace the product we will refund its original selling price. Shipping costs and tax are not refundable. Express Computer Systems retains the right to decide whether the goods will be replaced or refunded.

What is not covered by our warranty?
Our warranty does not cover any problem caused by the following conditions:

  1. accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
  2. any improper use that contravenes the instructions in the user manual;
  3. problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.

Important notes:

  • Please ask for additional warranty/coverage that you may require in addition to the standard 1 ECS warranty prior to final purchase. Requesting additional warranty after your purchase can be denied.
  • FREE technical support is provided on purchased items via phone, email, or live chat.

About Express Computer Systems

Express Computer Systems is committed to transforming our customers’ IT infrastructure with high quality products at affordable costs. Our sales reps and customer support engineers understand our customers rely heavily on advanced technology to run their business but need to do so without breaking the bank.

We specialize in building custom server configurations, custom storage solutions, networking solutions, and components from top manufacturers including HPE, Dell, Cisco, NetApp, Dell EMC, HPE Nimble and many others.

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