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HPE ProLiant Apollo 4500 Gen9 CTO Rack Server

Brand:
Type:
CTO Servers
Condition:
ECS Refurbished & Tested
-PLEASE CONTACT FOR CUSTOM CONFIGURATIONS. DISK SHELVES, COMPLETE CONFIGURATIONS & TURN KEY SYSTEMS AVAILABLE.
-SPARE PARTS AVAILABLE FOR EACH MODEL. PLEASE ASK FOR PRICING ON SPARE DISK, CONTROLLERS, POWER SUPPLIES, NICs, HBAs, SFPs, Cables, etc.

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** LARGE DISCOUNTS available for complete systems. Pricing displayed is for single item purchases **

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HPE Chassis

You have three Chassis to choose from. Each holds a differnt number of Node Servers and can support a different number of drives.

HPE Processors

Each Node Server Supports up to 2 CPUs per and MUST have 1 CPU installed.

Intel Xeon E5-2600v3

Supports 2 Processors per Node Server

Intel Xeon E5-2600v4

Supports 2 Processors per Node Server

Cable Kit (Optional)

Please read up on the amount of cableing each controller needs. This data will be in the Specs Manual PDF below.

Memory E5-2600v3 (Optional)

Each Processor supports 8 DIMMs.
16 Total DIMMs per Node Server.

Memory E5-2600v4 (Optional)

Each Processor supports 8 DIMMs.
16 Total DIMMs per Node Server.

Drive Options (Optional)

This Drive Option is only supported with the 4510 Chassis.

HPE LFF Drives SAS (3.5in) (Optional)

Each chassis holds a Different amount of drives.
4510 Max 68 LFF
4520 (Only Supports SAS Drives) Max 46 LFF Drives
4530 Max 45 LFF Drives

HPE LFF Drives SATA (3.5in) (Optional)

Each chassis holds a Different amount of drives.
4510 Max 68 LFF
4520 (Only Supports SAS Drives) Max 46 LFF Drives
4530 Max 45 LFF Drives

HPE SFF Drives SAS (2.5in) (Optional)

Each XL450 Node Server holds 2 SFF for OS, boot or additional storage purposes
If SFF SAS drives are selected, Storage Controller H244br or P244br is required.

HPE SFF Drives SATA (2.5in) (Optional)

Each XL450 Node Server holds 2 SFF for OS, boot or additional storage purposes
If SFF SAS drives are selected, Storage Controller H244br or P244br is required.

HPE M.2 Drives and Micro SD (Optional)

Each XL450 Node Server supports 2xM.2 Drives.

PCI Riser Options (Optional)

The Apollo 4520 (ONLY) System offers choice of “x16 I/O Module Kit
Each XL450 Node Server can hold 1 I/O, Mixing is allowed.

Network Adapters (Optional)

Each XL450 Node Server with 2 CPU's can support 4 PCIe slots.

FlexibleLOM Adapter (Optional)

Each XL450 Node Server has 1 Dedicated FlexibleLOM Slot.

InfiniBand Adapter (Optional)

Controller State (Optional)

If you're not selecting an HPE Storage Controller, the HPE FIO SW RAID Enable Kit - BIOS Setting | 784308-B21 option may be selected to support RAID and Hot-plug capabilities for SATA hard drives. The B140i does not support SAS hard drives.
The HPE Manufacturing FIO Enable HBA Mode Setting | 792962-B21 option can only be selected with an HBA card and cannot be selected with HPE Legacy FIO Mode Setting.

Storage Controller (Optional)

The P244br and H244br may be used for hardware RAID/HBA of the 2 SFF drives per server node.
HPE Dynamic Smart Array B140i SATA RAID is located on the server node and controls the two small form factor (SFF/2.5") hard drives and M.2 drives in the server node itself.
The Management Module already comes with the Storage Battery which can support up to two controllers per server.

Host Bus Adapters (HBAs) (Optional)

Workload Accelerators (Optional)

iLO Server Management (Optional)

Rail Kit (Optional)

Power Supply Unit (PSU)

Select Warranty

Helpful Tip: Once desired configuration is selected click "Add to Cart". From the cart page you can submit a submit a quote request for best pricing

What's New for Apollo 4500 Gen9
  • (3) 4U Chassis Options
  • D6000 DAS Support
  • XL450 Node server (786593-B21)
  • (2) Intel Xeon E5-2600 v3 and v4
  • (16) 2400MT/s DDR4 DIMMs Per Node
  • (4) PCIe Slots per 2Socket Node
  • HPE Ethernet 1Gb 2-port 361i Adapter standard
  • HPE iLO 4

With the HPE Apollo 4500 Systems, HPE challenges the notion that one-size-fits all for Big Data infrastructure by creating purpose-built systems that specifically address storage and analytics workloads.

For object storage, the ultra-dense Apollo 4510 includes 1 server and up to 68 Large Form Factor (LFF) drives in a 4U chassis for a maximum of 680 TB per system.. For Hadoop® and other Big Data solutions, the Apollo 4530 uniquely offers 3 servers per chassis, ideal for housing 3 copies of data in a single system.

Ideal for:

  • Big Data Analytics
  • Cloud Servers
  • Data Analytics
  • Database
  • High-Performance Computing (HPC)
  • Hyper-Converged infrastructure (HCI)
  • Virtualization

CTO Configuration Support

Need help with the configuration? Contact us today!

Chassis & Node Options
HPE Apollo XL450 Gen9 Node Server
HPE Apollo XL450 Node Server (786593-B21)
  • (2) Intel Xeon E5-2600 v3 and v4
  • (16) 2400MT/s DDR4 DIMMs Per Node
  • (2) SFF SAS/SATA HDD/SSD
  • (4) PCIe Slots per 2 Socket Node
  • Up to (2) M.2 Drives
  • HPE Dynamic Smart Array B140i SATA RAID
  • HPE Ethernet 1Gb 2-port 361i Adapter standard

SFF SAS drives are selected, H244br or P244br is required.

  • HPE Apollo XL450 Service Guide

    HPE Apollo XL450 Service Guide

  • HPE Apollo XL450 Installation Guide

    HPE Apollo XL450 User Guide

HPE Smart Storage Controllers

The HPE Smart Storage Battery supports up to two Smart Array Controllers per node. This dual controller configuration is only supported in the 4510 and 4520 Node.

Below is a table outlining the Controller QTY per Chassis. If you need 4 PCIe slots, 2 Processors are required.

HPE ProLiant Apollo 4500 Gen9 Storage Controllers

Hardware RAID/HBA Controllers
  • HPE Smart Array P440/4G Controller
  • HPE Smart Array P840/4G Controller
  • HPE H240 Smart HBA

For hardware RAID/HBA with LFF drives, one of the Controllers is required.

SAS Controllers for D6000 / D6020
  • HPE H241 Smart HBA
  • HPE Smart Array P441/4G Controller
  • HPE Smart Array P841/4G Controller

SA/HBA that end in 1 refer to external controllers for storage outside of the system. 0 refers to internal storage

1xH240 2xH240 1xP440 2xP440 1xP840
Apollo 4510 x x x x x
Apollo 4520 x x
Apollo 4530 x x
HPE Apollo 4500 Gen9 Plus PCI Risers

The total PCIe slots available depend on the number of processors selected. One processor provides support for 2 PCIe slots (slots 1 and 2) and Two processors provide support for 4 PCIe slots per XL450 Node Server. Each riser has 1 FlexibleLOM slot and 4 PCIe slots.


The Apollo 4520 System offers an extra PCIe Riser options. The HPE Apollo 4500 x16 I/O Module Kit (855128-B21). Which contains one x16 bus width slot and three x8 PCIe slots.

Expansion Slots # Technology Bus Width Connector Width Form Factor Notes
0 PCIe 3.0 x8 x16 Low Profile CPU0; FlexibleLOM
1 PCIe 3.0 x8 x16 Low Profile CPU0; SA/HBA
2 PCIe 3.0 x8 x16 Low Profile
3 PCIe 3.0 x8 x16 Low Profile
4 PCIe 3.0 x8 x16 Low Profile
HPE Apollo 4500 Gen9 Plus PCI Risers

The HPE Apollo 4500 Gen9 systems are designed to support up to four hot-plug power supply units (PSUs), ensuring high availability and redundancy. These servers typically require a minimum of two power supplies for standard operation to provide redundancy and meet power requirements for workloads.

HPE Apollo 4500 4 Power Supply Units
 

Current Configuration

HPE Chassis

HPE Processors

Cable Kit (Optional)

Memory E5-2600v3 (Optional)

Memory E5-2600v4 (Optional)

Drive Options (Optional)

HPE LFF Drives SAS (3.5in) (Optional)

HPE LFF Drives SATA (3.5in) (Optional)

HPE SFF Drives SAS (2.5in) (Optional)

HPE SFF Drives SATA (2.5in) (Optional)

HPE M.2 Drives and Micro SD (Optional)

PCI Riser Options (Optional)

Network Adapters (Optional)

FlexibleLOM Adapter (Optional)

InfiniBand Adapter (Optional)

Controller State (Optional)

Storage Controller (Optional)

Host Bus Adapters (HBAs) (Optional)

Workload Accelerators (Optional)

iLO Server Management (Optional)

Rail Kit (Optional)

Power Supply Unit (PSU)

Select Warranty

*list also serves as quick links to each section

Welcome to the Request Express Quoting Form!

for: HPE ProLiant Apollo 4500 Gen9 CTO Rack Server


This streamlined form is designed to simplify the quoting process for you. Whether you're uncertain about specific parts or seeking a hassle-free experience, you're in the right place.

Provide us with the necessary details, and we'll generate a customized quote for your server. Even if you're unsure about the exact components you need, we've got you covered. Our team will tailor a solution based on the information you provide.

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Name *
Email *
Message *
Preferred Brand
Form Factor
Rack Unit of Height (#U)
Processor(s)
Memory
Total Amount of Memory
Total Amount of Usable Storage

Storage Type


RAID

List Networking Connection needed:
Rack Space Restrictions
Which OS do you plan on using:


Price as Configured: 0

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HPE ProLiant Apollo 4500 Gen9 CTO Rack Server Spec Sheet

Manuals

HPE ProLiant Apollo 4500 Gen9 CTO Rack Server Spec Sheet

Manuals

Product Specs

Base Standard Capabilities

Product features

Feature
Description
Processor (One of the following depending on model)
E5-2600 v4 Series
Twenty-Two Core Processors
Intel Xeon E5 2699 v4 (2.2 GHz/22 core/55MB/145 W) Processor
Twenty Core Processors
Intel Xeon E5 2698 v4 (2.2 GHz/20 core/50MB/135 W) Processor
Eighteen Core Processors
  • Intel Xeon E5 2695 v4 (2.1 GHz/18 core/45MB/120 W) Processor

  • Intel Xeon E5 2697 v4 (2.3 GHz/18 core/45MB/145 W) Processor

Sixteen Core Processors
  • Intel Xeon E5 2683 v4 (2.1 GHz/16 core/40MB/120 W) Processor

  • Intel Xeon E5 2697A v4 (2.6 GHz/16 core/40MB/145 W) Processor

Fourteen Core Processors
  • Intel Xeon E5 2690 v4 (2.6 GHz/14 core/35MB/135 W) Processor

  • Intel Xeon E5 2680 v4 (2.4 GHz/14 core/35 MB/120 W) Processor

  • Intel Xeon E5 2660 v4 (2.0 GHz/14 core/35 MB/105 W) Processor

  • Intel Xeon E5 2650L v4 (1.7 GHz/14 core/35MB/65 W) Processor

Twelve Core Processors
Intel Xeon E5 2650 v4 (2.2 GHz/12-core/30MB/105 W) Processor
Ten Core Processors
  • Intel Xeon E5 2640 v4 (2.4 GHz/10-core/25MB/90 W) Processor

  • Intel Xeon E5 2630L v4 (1.8 GHz/10-core/25MB/55 W) Processor

  • Intel Xeon E5 2630 v4 (2.1 GHz/8-core/20MB/85 W) Processor

Eight Core Processors
Intel Xeon E5 2620 v4 (2.1 GHz/8-core/20MB/85 W) Processor
Six Core Processors
Intel Xeon E5 2603 v4 (1.7 GHz/6-core/15MB/85 W) Processor
E5-2600 v3 Series
Sixteen Core Processors
Intel Xeon E5-2698 v3 (2.3 GHz/16 core/40MB/135 W) Processor
Fourteen Core Processors
  • Intel Xeon E5-2695 v3 (2.3 GHz/14 core/35 MB/120 W) Processor

  • Intel Xeon E5-2683 v3 (2 GHz/14 core/35MB/120 W) Processor

Twelve Core Processors
  • Intel Xeon E5-2690 v3 (2.6 GHz/12 core/30MB/135 W) Processor

  • Intel Xeon E5-2680 v3 (2.5 GHz/12 core/30MB/120 W) Processor

  • Intel Xeon E5-2680 v3 (2.5 GHz/12 core/30MB/120 W) Processor

  • Intel Xeon E5-2680 v3 (2.5 GHz/12 core/30MB/120 W) Processor

  • Intel Xeon E5-2670 v3 (2.3 GHz/12 core/30MB/120 W) Processor

  • Intel Xeon E5-2650L v3 (1.8 GHz/12 core/30MB/65 W) Processor

Ten Core Processors
  • Intel Xeon E5-2660 v3 (2.6 GHz/10 core/25MB/105 W) Processor

  • Intel Xeon E5-2650 v3 (2.3 GHz/10 core/25MB/105 W) Processor

Eight Core Processors
  • Intel Xeon E5-2640 v3 (2.6 GHz/8-core/20MB/90 W) Processor

  • Intel Xeon E5-2630 v3 (2.4 GHz/8-core/20MB/85 W) Processor

  • Intel Xeon E5-2630L v3 (1.8 GHz/8-core/20MB/55 W) Processor

Six Core Processors
  • Intel Xeon E5-2620 v3 (2.4 GHz/6-core/15MB/85 W) Processor

  • Intel Xeon E5-2603 v3 (1.6 GHz/6-core/15MB/85 W) Processor

Chipset
  • Intel C610 series chipset

  • Intel E5-260 0v3 processor family

  • Intel E5-2600 v4 processor family

Cache memory
E5-2600v4 Processors
  • 50MB (1 x 50MB) Level 3

  • 45MB (1 x 45MB) Level 3

  • 40MB (1 x 40MB) Level 3

  • 35MB (1 x 35MB) Level 3

  • 30MB (1 x 30MB) Level 3

  • 25MB (1 x 25MB) Level 3

  • 20MB (1 x 20MB) Level 3

E5-2600v3 Processors
  • 40MB (1 x 40MB) Level 3

  • 35MB (1 x 35MB) Level 3

  • 30MB (1 x 30MB) Level 3

  • 25MB (1 x 25MB) Level 3

  • 20MB (1 x 20MB) Level 3

  • 15MB (1 x15MB) Level 3

Legacy mode
HPE Legacy mode (FIO only - P/N 758959-B22)
NOTE: UEFI is the default mode for CTO SKUs. Can change default to legacy VIA CTO.
On system management chipset
HPE Integrated Lights-Out (iLO) (Firmware: HPE iLO4)
Memory protection
  • Advanced ECC (Multi-bit error protection)

  • Online spare

  • Lock step mode

Memory
Type
HPE SmartMemory DDR4 Registered (RDIMM and LRDIMM)
DIMM slots available
16 DIMM slots available
Maximum capacity (RDIMM or LRDIMMs) per server tray
1024GB (16 x 64GB) Registered memory configurations
Network controller
HPE Ethernet 1Gb 2-port 361i Adapter
Expansion slots dedicated to each server node
Expansion Slots #
Technology
Bus Width
Connector Width
Form Factor
Notes
0
PCIe 3.0
X8
X16
Low profile slot
CPU 0; FlexibleLOM
1
PCIe 3.0
X8
X16
Low profile slot
CPU 0; SA/HBA
2
PCIe 3.0
X8
X16
Low profile slot
CPU 0; SA/HBA
3
PCIe 3.0
X8
X16
Low profile slot
CPU 1
4
PCIe 3.0
X8
X16
Low profile slot
CPU 1
Storage controller (Dedicated to each server node)
Software RAID
  • HPE Dynamic Smart Array B140i SATA RAID

  • HPE Smart Array P244br/1G FIO Controller

  • HPE H244br FIO Smart HBA

SAS Controllers for external bulk drives
  • HPE H241 Smart HBA

  • HPE Smart Array P441/4G Controller

  • HPE Smart Array P841/4G Controller

Smart storage battery
HPE DL/ML/SL 96 W 145 mm smart stor battery
Internal bulk storage controller options by model
The following table shows supported controller choices for each model, per I/O module
Model
1xH240
2xH240
1xP440
2xP440
1xP840
Apollo 4510
Yes
Yes
Yes
Yes
Yes
Apollo 4520
Yes
Yes
-
-
-
Apollo 4530
Yes
-
Yes
-
-
Internal storage devices
USB drive
VIA USB port, external support only
Hard drives
None ship standard
Drive bays
  • 2 SFF drive bays total in each HPE ProLiant XL450 Server

  • 68 LFF drive bays total in chassis for Apollo 4510

  • 45 LFF drive bays total in chassis for Apollo 4530 (15 drives per server)

Internal storage
Apollo 4510: 1x68 Model - 68 LFF Drives per node
Drives
Capacity
Configuration
Hot plug LFF SAS
680TB
68 x 10TB
Hot plug LFF SATA
680TB
68 x 10TB
Hot plug LFF SAS SSD
108.8TB
68 x 1.6TB
Hot plug LFF SATA SSD
65.3TB
68 x 960GB
Hot plug SFF SATA SSD
3.84TB
2 x 1.92TB
Hot plug SFF SATA
3.2TB
2 x 1.6TB
M.2 2280 SSD
2TB
2 x 1TB
M.2 2280 SSD
680GB
2 x 340GB
Apollo 4520: 23 LFF Drives per node, 2 nodes total for a total of 46 LFF Drives per chassis
Drives
Capacity
Configuration
Hot plug LFF SAS
460TB
46 x 10TB
Hot plug LFF SAS SSD
73.6TB
46 x 1.6TB
Hot plug SFF SAS SSD
6.4TB
4 x 1.6TB
M.2 2280 SSD
1.02TB
4 x 340GB
Interfaces
Network RJ-45
Two 1 GbE NIC ports
Management network port
1 GbE dedicated
Health LED
1 front
Power
1 front
UID for node
1 front per node and 1 rear on management module
UID for storage
1 per display board
SUV
Serial + USB + video (All in one)
Industry standard compliance
  • ACPI 5.0 compliant

  • PCIe 3.0 compliant

  • WOL support

  • Microsoft logo certifications

  • PXE support

  • USB 1.1 and 2.0 compliant

  • SMBIOS 3.0.0

Server power cords
6 Highline (IEC-IEC) power cord ships standard
System fans
System ships standard with 5 hot-plug fan modules
Graphics
Integrated Matrox G200 video standard
  • 1280 x 1024 (32 bp)

  • 1920 x 1200 (16 bp)

Form factor
4U form factor
Security
  • Power-On password

  • QuickLock, network server mode

  • Serial interface control

  • Administrator's password

  • iLO 4 has 12 customizable user accounts and SSL encryption

  • iLO 4 can be disabled VIA a global setting

  • iLO Advanced supports directory services integration

Insightmanagement
  • HPE Insight control

  • HPE iLO Advanced

  • HPE Matrix operatingenvironment

High performanceClusters (HPC)
  • HPE HPC interconnects

  • HPE Insight clustermanagement utility

  • HPE HPC Linux valuepack

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More Specs

Software overview

Feature
Description
Operating systems and virtualization software support for ProLiant servers
  • Microsoft Windows Server

  • Canonical Ubuntu

  • Red Hat Enterprise Linux (RHEL)

  • SUSE Linux Enterprise Server (SLES)

  • VMware

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Physical specifications

Specification
Description
Dimensions (H x W x D)
17.48 x 44.33 x 88.9 cm (6.88 x 17.45 x 35 in)
Weight (Approximate):
  • Minimum - 27.22 kg (60 lb)

  • Maximum - 99.8 kg (220 lb)

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Technical specifications

HPE Ethernet 1Gb 2-port361i Adapter
Specification
Description
Network interface
10Base-T/100Base-TX/1000Base-TX
Compatibility
  • IEEE 802.3 10Base-T

  • IEEE 802.3ab 1000Base-T

  • IEEE 802.3u 100Base-TX

  • IEEE 1588, IEEE 802.1AS

  • IEEE 1588, IEEE 802.1ASIEEE 802.3az - Energy Efficient Ethernet (EEE)

Data transfer method
PCI express v 3.0, 8.0 GT/s, 5.0 GT/s and 2.5 GT/s bus speeds for a x1link
Controller
I350 powerville
Network transfer rate
10Base-T (Half-duplex)
10 Mb/s per port, 20 Mb/s combined
10Base-T (Full-duplex)
20 Mb/s per port, 40 Mb/S combined
100Base-TX (Half-duplex)
100 Mb/s per port, 200 Mb/s combined
100Base-TX (Full-duplex)
200 Mb/s per port, 400 Mb/s combined
1000Base-TX (Half andfull-duplex)
1000Mb/s per port, 2000 Mb/s combined
Connector
RJ-45
Cable support
10Base-T
Categories 3, 4 or 5 UTP; up to 328 ft (100 m)
10/100/1000Base-TX
Category 5 UTP; up to 328 ft (100 m)

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Electrical specifications

Specification
Description
Rated line voltage
  • 100 to 120 V ac

  • 200 to 240 V ac

Rated input current
  • For 1400 W power supply:

    • 8 A (At 200 V ac)

    • 6.7 A (At 240 V ac)

  • For 800 W power supply:

    • 9.4 A (At 100 V ac)

    • 4.5 A (At 240 V ac)

Rated input frequency
50 to 60 Hz
Power supply output (Per power supply)
Maximum power
  • For 1400 W power supply: 1400 W (At 200 to 240 V ac)

  • For 800 W power supply: 800 W (At 100 to 240 V ac)

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Environmental specifications

Specification
Description
Operating temperature
10° to 35°C (50° to 95°F)
Non-operating temperature
-30° to 60°C (-22° to 140°F)
Operating relative humidity
10% to 90% non-condensing
Non-operating relative humidity
5% to 95% non-condensing
Operating altitude
3048 m (10,000 ft)
Non-operating altitude
9144 m (30,000 ft)

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Safety certifications

Specification
Description
Emissions Classification (EMC)
FCC rating
Class A
Normative standards
CISPR 22; EN55022; EN55024; FCC CFR 47,Pt 15; ICES-003; CNS13438; K22;K24; EN61000-3-2; EN 61000-3-3; EN 60950-1; IEC60950-1

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Shipping Information

Express Computer Systems can ship to virtually any address in the world and provides you with the best shipping rates possible. Cost of shipping varies depending on what service you require, your destination and size of the shipment. Shipping costs will be calculated separately from your order and billed to you post purchase. In the notes section of your order please provide us with your preferred shipping method and we will get back to you.

Custom configured orders ship within 2 business days after all required products are in stock.

Please allow 3 business days for products that are not in stock to arrive to our facility in Irvine, California.

Domestic Shipments
  • Standard Ground
    • Shipping time: 2-7 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-10 business days
    • Excludes weekends, holidays or weather delays.
  • 3 Business Days
    • Shipping time: 3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 3-6 business days
    • Excludes weekends, holidays or weather delays.
  • 2 Business Days
    • Shipping time: 2 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-5 business days
    • Excludes weekends, holidays or weather delays.
  • Overnight / Next Business Day
    • Shipping time: 1 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 1-4 business days
    • Excludes weekends, holidays or weather delays.
International Shipments
  • International Economy
    • Shipping time: 4-6 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 5-9 business days
    • Excludes weekends, holidays or weather delays.
  • International Priority
    • Shipping time: 1-3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-6 business days
    • Excludes weekends, holidays or weather delays.

For more information on shipping view our Shipping Information page or send us a message

ECS Warranty Information

Express Computer Systems (ECS) provides a 1 year parts warranty against defects in material or workmanship that will affect the products functionality. All refurbished items are tested prior to shipping to guarantee up-time upon arrival. If you are having issues with an item we provided please Contact Us and we will do our best to assist you.

What does our ECS warranty cover?
We offer 1 year warranty as standard and additional years can be added to fit your needs. Please reach out to a sales associate via the Contact Us page or live chat for more information on extended coverage options. During the coverage period if your product fails we will offer a Next Business Day replacement. If we are unable to replace the product we will refund its original selling price. Shipping costs and tax are not refundable. Express Computer Systems retains the right to decide whether the goods will be replaced or refunded.

What is not covered by our warranty?
Our warranty does not cover any problem caused by the following conditions:

  1. accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
  2. any improper use that contravenes the instructions in the user manual;
  3. problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.

Important notes:

  • Please ask for additional warranty/coverage that you may require in addition to the standard 1 ECS warranty prior to final purchase. Requesting additional warranty after your purchase can be denied.
  • FREE technical support is provided on purchased items via phone, email, or live chat.

About Express Computer Systems

Express Computer Systems is committed to transforming our customers’ IT infrastructure with high quality products at affordable costs. Our sales reps and customer support engineers understand our customers rely heavily on advanced technology to run their business but need to do so without breaking the bank.

We specialize in building custom server configurations, custom storage solutions, networking solutions, and components from top manufacturers including HPE, Dell, Cisco, NetApp, Dell EMC, HPE Nimble and many others.

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