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Dell PowerEdge R860 Rack Server Chassis (8x 2.5") SAS/SATA

 
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Brand:  
MPN:  
DPE-R860-8SFF-Chassis
Type:  
Chassis
Condition:  
ECS Refurbished & Tested

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-PLEASE CONTACT FOR CUSTOM CONFIGURATIONS. DISK SHELVES, COMPLETE CONFIGURATIONS & TURN KEY SYSTEMS AVAILABLE.
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Dell PowerEdge R860 Rack Server Chassis (8x 2.5") SAS/SATA

Quick Specs

Form Factor:

2U rack server

Processor | Max: 60 Core

Up to 4x Gen 4 Intel Xeon Scalable

Memory | Max: 16TB

Up to 64 DDR5 RDIMM 4800Mhz
Supports registered ECC DDR5 DIMMs only.

Storage | Max: 122.88 TB

8x 2.5” SAS/SATA Max: 122.88 TB

Rear Storage | Max: N/A

Only Supported on the 24 Bay SAS/SATA Configuration

Boot Options:

BOSS-N1
USB

PCIe Slots: 8 Gen: 5.0

Slot 1:

  • 1 x16 Gen5
  • or 1 x8 Gen4 FH, HL

Slot 2:

  • 1 x16 Gen5
  • or 1 x8 Gen4 FH, HL

Slot 3: 1 x16 Gen5 LP, HL

Slot 4: 1 x16 Gen5 FH, HL

Slot 5: 1 x16 Gen5 FH, HL

Slot 6: 1 x16 Gen5 LP, HL

Slot 7:

  • 1 x16 Gen5
  • or 1 x8 Gen4 FH, HL

Slot 8:

  • 1 x16 Gen5
  • or 1 x8 Gen4 FH, HL

Please view the riser Section below for more details.

Remote management:

iDRAC9 with Lifecycle Controller

Networking | LOM & OCP 3.0:

2 x 1 GbE LOM card (optional)
1 x OCP card 3.0 (optional)
Note: The system allows either LOM card or an OCP card or both to be installed in the system.

RAID controllers (PERC 9) | Max: 2

S160 (SW)
PERC H355, H755, H965i, HBA355i, HBA355e, H965e

GPU

Not Supported

Ideal for:

  • Artificial Intelligence (AI)
  • Database
  • Deep Learning
  • High-Performance Computing (HPC)
  • Machine Learning (ML)
  • Virtual Desktop Interface (VDI)
  • Virtualization
  • Virtual Machines (VM)
Dell PowerEdge R860 Base Knowledge

The Dell R860 supports 4 Processors on a 2U system by stacking the processors on top of each other. There is a PEM board that gets mounted on top of the 1st and second CPU. This second board holds 2 Processors and 32 DIMMs. This design is highly efficient and will bring a lot of advantages to your configuration needs.


Built for business-critical

Accelerate a wide range of applications with this four-socket 2U air-cooled design. Deliver faster results from your core operations while consolidating into fewer, more powerful servers thanks to the latest 4th generation Intel Xeon scalable processors.

  • Take advantage of four powerful Intel® Xeon® processors (up to 60 cores per processor) and up to 64 DDR DIMMs for 16TB of memory, supporting large in-memory databases
  • Scale up with support for up to 24 drives and 8 PCIe Gen 5 expansion slots
  • Experience fast deployments and high server density in an air-cooled environment thanks to the slim 2U architecture

Maximize your core operations with a powerful, dense compute foundation

The R860 with a 2U air-cooled form factor and four (4) Intel Xeon® Scalable Processors enables businesses to accelerate a wide variety of core and business-critical applications including databases, analytics, and other data-driven applications.

  • With a maximum CPU core count of 60 cores and the ability to support 64 DDR5 DIMMs for a total of 16TB of memory, the R860 is large enough to run in-memory databases and multiple applications.
  • Scale up business needs with support for up to 24 NVMe drives, DIMMs, 8 PCIe Gen5 slots for I/O expansion, LOM, and industry standard OCP to enable customers flexible network connectivity.
  • Enable fast 1:1 CPU-I/O communications with PCIe Gen5 adaptor support.
Purpose-built operations and workload performance
  • Harness the latest generation technologies including DDR5 memory, PCIe Gen 5.0, and NVMe SSDs to maximize data transformation, support large in-memory databases, and generate faster insights to drive the business forward.
  • Leverage new workload accelerators built into each Intel Xeon processor that are purpose-designed for peak performance in traditional and emerging business applications.
  • Deploy quickly with slim 2U form factor, enabling IT organizations to consolidate more operations into fewer, more powerful servers, and high density in air-cooled environments.

Increase efficiency and accelerate operations with autonomous collaboration

The Dell OpenManage™ systems management portfolio delivers a secure, efficient, and comprehensive solution for PowerEdge servers. Simplify, automate and centralize one-to-many management with the OpenManage Enterprise console and iDRAC.

Cyber Resilient Architecture for Zero Trust IT environment & operations

Security is integrated into every phase of the PowerEdge lifecycle, including protected supply chain and factory-to-site integrity assurance. Silicon-based root of trust anchors end-to-end boot resilience while Multi-Factor Authentication (MFA) and role-based access controls ensure trusted operations

R860 available internal storage configurations:

There is no 16 Drive Backplane. The 16x 2.5" consists of (2) 8x 2.5" SAS/SATA backplanes or (2) of the 8x 2.5" NVMe backplanes. These can be mixed in a single configuration with two PERCs installed to control each set of drives.

The R860 has only a few backplanes that can create all the configurations below.

  • 2.5-inch (x 8) NVMe backplane
  • 2.5-inch (x 8) SAS, or SATA backplane
  • 2.5-inch (x 24) SAS, SATA, or NVMe backplane
  • 2.5-inch (x 24) NVMe Passive backplane
  • EDSFF E3.S (x8) NVMe backplane

  • 8 x 2.5" (SAS/SATA)
  • 16 x 2.5" (SAS4/SATA)
  • 16 x 2.5" (SAS4/SATA) + 8 x 2.5" NVMe
  • 24 x 2.5" (SAS4/SATA)
  • 24 x 2.5" (SAS4/SATA) + 2 x 2.5" (NVMe)
  • 24 x 2.5" (SAS4/SATA) + 2 x 2.5" (SAS/SATA)
  • 24 x 2.5" (SAS4/SATA) - Dual Controller
  • 24 x 2.5" + 2 x 2.5" (SAS4/SATA) - Dual Controller
  • 24 x 2.5" + 2 x 2.5" (SAS/SATA) - Dual Controller
  • 24 x 2.5" (NVMe) passive
  • 16 x 2.5" (NVMe RAID)
  • 8 x EDSFF E3.S (NVMe) Gen5

16 x 2.5" (NVMe RAID) Image below Image of a Dual Perc Configuration 16 NVMe RAID
Memory:

The Dell PowerEdge R860 has a 2 or 4 socket configuration. When you install the PEM you gain access to all 64 DIMMs. Without the PEM installed, you can access 32 DIMMs on 2 sockets. Please read the manual for all the memory guidelines and limitations.

DIMM Type Rank Capacity DIMM rated voltage and speed Operating Speed
1 DIMM per channel (DPC) 2 DIMMs per channel (DPC)
RDIMM 1 R 16 GB DDR5 (1.1 V), 4800 MT/s 4800 MT/s 4400 MT/s
2 R 32 GB, 64 GB DDR5 (1.1 V), 4800 MT/s 4800 MT/s 4400 MT/s
4 R 128 GB DDR5 (1.1 V), 4800 MT/s 4800 MT/s 4400 MT/s
8 R 256 GB DDR5 (1.1 V), 4800 MT/s 4800 MT/s 4400 MT/s
Image of the PEM Board being installed in the R860 Reck Server by Dell
Networking:

The PowerEdge R860 system supports up to two 10/100/1000 Mbps Network Interface Controller (NIC) ports embedded on the LAN on Motherboard (LOM) and integrated on the optional Open Compute Project (OCP) cards.


NOTE: The system allows either LOM card or an OCP card or both to be installed in the system.

Feature Specifications
LOM card (optional) 1 GbE x 2
OCP card (OCP 3.0) (optional) 1 GbE x 4, 10 GbE x 2, 10 GbE x 4, 25 GbE x 2, 25 GbE x 4, 100 GbE x 2
Image of the OCP card being installed in the R860 Reck Server by Dell
Storage Controllers:

NOTE: APERC module must be installed in slot 3 of riser 2.


The Dell 860 Rack server can support Dual Controllers on certain configurations. One Front PERC along with One Adapter PERC or Two Front PERCs like on the 16x 2.5" NVMe RAID Option.

Performance Level Controller and Description
Entry S160
Value H355, HBA355 (internal/external)
Value Performance H755
Premium Performance H965 (internal/external)
Image of the Front PERC on the R860 Rack Server by Dell
PCIe Expansion Options:

The Dell PowerEdge R860 Rack Server from Dell can hold up to 8 PCIe slots. The risers come with either Gen 4 or Gen 5 PCIe slots. Some of these risers need all 4 sockets installed via the PEM to be supported.

Image of the Rear PCIe slots on the R860 Dell Rack Server
Configurations Expansion card risers PCIe Slots Form factor Controlling processor PCIe Gen / Size
Config0. 4 x8 FH R1B 1 Full height Processor 1 PCIe Gen4 x8 (x16 connector)
2 Full height Processor 1 PCIe Gen4 x8 (x16 connector)
R4B 7 Full height Processor 2 PCIe Gen4 x8 (x16 connector)
8 Full height Processor 2 PCIe Gen4 x8 (x16 connector)
Config1. 4 x16 FH (Gen5) R1C 1 Full height Processor 3 PCIe Gen5 x16 (x16 connector)
2 Full height Processor 1 PCIe Gen5 x16 (x16 connector)
R4C 7 Full height Processor 2 PCIe Gen5 x16 (x16 connector)
8 Full height Processor 4 PCIe Gen5 x16 (x16 connector)
Config2. 2 x16 LP + 6 x16 FH (Gen5) R1C 1 Full height Processor 3 PCIe Gen5 x16 (x16 connector)
2 Full height Processor 1 PCIe Gen5 x16 (x16 connector)
R2 3 Low profile Processor 2 PCIe Gen5 x16 (x16 connector)
6 Low profile Processor 1 PCIe Gen5 x16 (x16 connector)
R3 4 Full height Processor 4 PCIe Gen5 x16 (x16 connector)
5 Full height Processor 3 PCIe Gen5 x16 (x16 connector)
R4C 7 Full height Processor 2 PCIe Gen5 x16 (x16 connector)
8 Full height Processor 4 PCIe Gen5 x16 (x16 connector)
Config3. 2 x16LP + 4 x16FH (Gen5) R1C 1 Full height Processor 3 PCIe Gen5 x16 (x16 connector)
2 Full height Processor 1 PCIe Gen5 x16 (x16 connector)
R2 3 Low profile Processor 2 PCIe Gen5 x16 (x16 connector)
6 Low profile Processor 1 PCIe Gen5 x16 (x16 connector)
R4C 7 Full height Processor 2 PCIe Gen5 x16 (x16 connector)
8 Full height Processor 4 PCIe Gen5 x16 (x16 connector)

Image to view Riser 1B Riser 1B
Image to view Riser 1C Riser 1C
Image to view Riser 2 Riser 2
Image to view Riser 3 Riser 3
Image to view Riser 4B Riser 4B
Image to view Riser 4C Riser 4C
R860 available internal storage configurations:
Power Supply Units (PSU)
Wattage Class Frequency Voltage/Current
1100W Titanium 50/60 Hz 100–240 Vac/12—3.6 A
1400W Platinum 50/60 Hz 100–240 Vac/12—3.6 A
1800W Titanium 50/60 Hz 200–240 Vac/10 A
2400W Platinum 50/60 Hz 100–240 Vac/12—3.6 A
2800W Titanium 50/60 Hz 200–240 Vac/15.6 A
NOTE: If a system with AC 2400 W PSUs operates at low line 100-120 Vac, and then the power rating per PSU is degraded to 1400 W.
NOTE: If a system with AC 1400 W or 1100 W PSUs operates at low line 100-120 Vac, and then the power rating per PSU is degraded to 1050 W.

Dimensions & Weight
  • Depth: 884.3 mm (34.50")
  • Width: 482.0 mm (18.97")
  • Height: 86.8 mm (3.41")
  • Weight:
    Fully Populated: 42.97 kg (94.73 lbs)
    No Drives or PSU: 13.09 kg (28.85 lbs)

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Product Specs

Base Standard Capabilities

FeaturesTechnical Specifications
ProcessorUp to four 4th Generation Intel Xeon Scalable processor with up to 60 cores per processor and with optional Intel® QuickAssist Technology
Memory• 64 DDR5 DIMM slots, supports RDIMM 16 TB max, speeds up to 4800 MT/s
• Supports registered ECC DDR5 DIMMs only
Storage controllers• Internal Controllers: PERC H965i, PERC H755, PERC H355, HBA355i
• External Controller: PERC H965e
• Internal Boot: Boot Optimized Storage Subsystem (BOSS-N1): HWRAID 2 x M.2 NVMe SSDs or USB
• External HBA (non-RAID): HBA355e
• Software Raid: S160
Drive BaysFront bays:
• Up to 8 x 2.5-inch SAS/SATA (HDD/SSD) drives max 122.88 TB
• Up to 8 x EDSFF E3.S Gen5 NVMe (SSD) max 61.44 TB
• Up to 16 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives max 245.76 TB
• Up to 24 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives max 368.34 TB
• Up to 16 x 2.5-inch SAS/SATA (HDD/SSD) drives + 8 x 2.5-inch NVMe (SSD) drives max 368.34 TB
Rear bays:
• Up to 2 x 2.5-inch SAS/SATA (HDD/SSD) max 30.72 TB
Power Supplies• 1100 W Titanium 100—240 VAC or 240 HVDC, hot swap redundant
• 1400 W Platinum 100—240 VAC or 240 HVDC, hot swap redundant
• 1800 W Titanium 200—240 VAC or 240 HVDC, hot swap redundant
• 2400 W Platinum 100—240 VAC or 240 HVDC, hot swap redundant
• 2800 W Titanium 200—240 VAC or 240 HVDC, hot swap redundant
Cooling Options• Air cooling
• Optional Direct Liquid Cooling (DLC)*
Note: DLC is a rack solution and requires rack manifolds and a cooling distribution unit (CDU) to operate.
(There is no mention of a DLC in any other manuals. Since this server is so new the manuals might get updated. As of now, you will not see any DLC options untill they do update their manuals.
Fans• Standard (STD) fans
• Up to 6 sets hot plug fans
Dimensions• Height – 86.8 mm (3.41 inches)
• Width – 482 mm (18.97 inches)
• Depth – 883.2 mm (34.77 inches) with bezel
869.2 mm (34.22 inches) without bezel
Form Factor2U rack server
Embedded Management• iDRAC9
• iDRAC Direct
• iDRAC RESTful API with Redfish
• iDRAC Service Module
• Quick Sync 2 wireless module
BezelOptional LCD bezel or security bezel
OpenManage Software*• CloudIQ for PowerEdge plug in
• OpenManage Enterprise
• OpenManage Enterprise Integration for VMware vCenter
• OpenManage Integration for Microsoft System Center
• OpenManage Integration with Windows Admin Center
• OpenManage Power Manager plugin
• OpenManage Service plugin
• OpenManage Update Manager plugin
Mobility*OpenManage Mobile
OpenManage Integrations*• BMC Truesight
• Microsoft System Center
• OpenManage Integration with ServiceNow
• Red Hat Ansible Modules
• Terraform Providers
• VMware vCenter and vRealize Operations Manager
Security• Cryptographically signed firmware
• Data at Rest Encryption (SEDs with local or external key mgmt)
• Secure Boot
• Secured Component Verification (Hardware integrity check)
• Secure Erase
• Silicon Root of Trust
• System Lockdown (requires iDRAC9 Enterprise or Datacenter)
• TPM 2.0 FIPS, CC-TCG certified, TPM 2.0 China NationZ
Embedded NIC2 x 1 GbE LOM card (optional)
Network Options1 x OCP card 3.0 (optional)
Note: The system allows either LOM card or an OCP card or both to be installed in the system.
GPU OptionsN/A
PortsFront Ports
• 1 x iDRAC Direct (Micro-AB USB) port
• 1 x USB 2.0
• 1 x VGA
Rear Ports
• 1 x Dedicated iDRAC ethernet port
• 1 x USB 3.0
• 1 x USB 2.0
• 1 x Serial (optional)
• 1 x VGA (optional for Direct Liquid Cooling configuration)
Internal Ports
• 1 x USB 3.0 (optional)
PCIeUp to eight PCIe slots:
• Slot 1: 1 x16 Gen5 or 1 x8 Gen4 Full height, Half length
• Slot 2: 1 x16 Gen5 or 1 x8 Gen4 Full height, Half length
• Slot 3: 1 x16 Gen5 Low profile, Half length
• Slot 4: 1 x16 Gen5 Full height, Half length
• Slot 5: 1 x16 Gen5 Full height, Half length
• Slot 6: 1 x16 Gen5 Low profile, Half length
• Slot 7: 1 x16 Gen5 or 1 x8 Gen4 Full height, Half length
• Slot 8: 1 x16 Gen5 or 1 x8 Gen4 Full height, Half length
Operating System and Hypervisors• Canonical Ubuntu Server LTS
• Microsoft Windows Server with Hyper-V
• Red Hat Enterprise Linux
• SUSE Linux Enterprise Server
• VMware ESXi

Compare Servers

Features PowerEdge R860 PowerEdge R840
Processors 4 x 4th Gen Intel® Xeon® Scalable Processors 4 x 2nd Generation Intel® Xeon® Scalable Processor
Processor interconnect Intel Ultra Path Interconnect (UPI) Intel Ultra Path Interconnect (UPI)
Memory ● 64 x DDR5 RDIMM
● Up to 4800 MT/s (1 DPC) / 4400 MT/s (2 DPC)
● 48 x DDR4 DIMM RDIMM /LRDIMM
● 24 x PMem ( Intel Optane Persistent Memory)
● 12 x NVDIMM
Storage Controllers ● PERC 11G: H755, H355
● PERC 12G: H965i, H965e
● HBA 11: HBA355i, HBA355e
● BOSS-N1
● Software RAID: S160
● PERC 9G: H330, H730p
● PERC 10G: H740p, H840
● HBA 9: HBA330, 12 Gbps SAS HBA
● BOSS adapter
● Software RAID: S140
● Internal Dual SD Module
Drive Bays Front bays:
● 2.5 inches - 24Gb SAS, 6Gb SATA
● 2.5 inches - Gen3/4 NVMe
● EDSFF E3.S - NVMe Gen5
Rear bay:
● 2.5 inches - 24Gb SAS, 6Gb SATA, Gen3/4 NVMe
Front bays:
● 2.5 inches - 24Gb SAS, 6Gb SATA
● 2.5 inches - Gen3/4 NVMe
Rear bay:
● 2.5 inches - 12Gb SAS, 6Gb SATA
Power Supplies ● AC (Platinum): 1400 W, 2400 W
● AC (Titanium): 1100 W, 1800 W, 2800 W
● AC (Platinum): 750 W, 1100 W, 1600 W, 2000 W, 2400 W
● AC (Titanium): 1600 W, 2600 W
● LVDC @-48VDC Input: 1100 W
Cooling Options ● Air Cooling ● Air Cooling
Fans Standard (STD) fans Standard (STD) fans
Up to 6 sets (dual fan module) hot plug fans Up to six hot plug fans
Dimension Height: 86.8 mm (3.41 inches) Height: 86.8mm (3.4 inches)
Width: 482 mm (18.97 inches) Width: 434.0mm (17.08 inches)
Depth: 883.2 mm (34.77 inches) with bezel Depth: 879.8 mm (34.63 inches) with bezel
Depth: 869.2 mm (34.22 inches) without bezel Depth: 865.9 mm (34.09 inches) without bezel
Form Factor 2U rack server 2U rack server
Embedded Management ● iDRAC9
● iDRAC Direct
● iDRAC RESTful API with Redfish
● iDRAC Service Manual
● Quick Sync 2 wireless module
● iDRAC9
● iDRAC Direct
● Quick Sync 2 BLE/wireless module
Bezel Optional LCD bezel or security bezel Optional LCD bezel or security bezel
OpenManage Software ● CloudIQ for PowerEdge plug in
● OpenManage Enterprise
● OpenManage Enterprise Integration for VMware vCenter
● OpenManage Integration for Microsoft System Center
● OpenManage Integration with Windows Admin Center
● OpenManage Power Manager plug-in
● OpenManage Services plug-in
● OpenManage Update Manager plug-in
● OpenManage Enterprise
● OpenManage Power Center
Mobility OpenManage Mobile OpenManage Mobile
Integrations and Connections OpenManage Integrations
● BMC Truesight
● Microsoft System Center
● OpenManage Integration with ServiceNow
● Red Hat Ansible Modules
● Terraform Providers
● VMware vCenter and vRealize Operations Manager
OpenManage Integrations
● BMC Truesight ®
● Microsoft System Center
● Red Hat Ansible Modules
● VMware vCenter
OpenManage Connections
● IBM Tivoli Netcool/ OMNIbus
● Micro Focus Operations Manager
● Nagios® Core & Nagios® XI
Security ● Cryptographically signed firmware
● Data at Rest Encryption (SEDs with local or external key mgmt)
● Secure Boot
● Secured Component Verification (Hardware integrity check)
● Secure Erase
● Silicon Root of Trust
● System Lockdown (requires iDRAC9 Enterprise or Datacenter)
● TPM 2.0 FIPS, CC-TCG certified, TPM 2.0 China NationZ
● Cryptographically signed firmware
● Secure Boot
● Secure Erase
● Silicon Root of Trust
● System Lockdown (requires iDRAC9 Enterprise or Datacenter)
● TPM 1.2/2.0, TCM 2.0 optional
Embedded NIC 2 x 1GbE LOM card (optional) 4 x 1GbE Network Daughter Card (optional)
Networking Options OCP x16 (optional) Mezz 3.0
NOTE: The system allows either LOM card or OCP card or both to be installed in the system.
NA
GPU Options NA Up to 2 doublewidth GPUs or up to 2 full height FPGAs
Ports Front Ports
● 1 x USB 2.0
● 1 x VGA
● 1 x Dedicated iDRAC micro-USB
Rear Ports
● 1 x USB 2.0
● 1 x iDRAC Direct/ethernet port
● 1 x USB 3.0
● 1 x Serial port (optional)
● 1 x VGA
Front Ports
● 2 x USB 2.0
● 1 x USB 3.0 (optional)
● 1 x VGA
● 1 x Dedicated iDRAC micro-USB
Rear Ports
● 2 x USB 3.0
● 1 x iDRAC Direct/ethernet port
● 1 x Serial port (optional)
● 1 x VGA
Internal Port: 1 x USB 3.0 Internal Port: 1 x USB 3.0
PCIe Up to 8 x PCIe slots
● 8 x PCIe Gen5 slots
● 4 x PCIe Gen4 slots
Up to 6 x PCIe Gen3 slots
Operating System and Hypervisors ● Canonical Ubuntu Server LTS
● Microsoft Windows Server with Hyper-V
● Red Hat Enterprise Linux
● SUSE Linux Enterprise Server
● VMware ESXi
● Canonical Ubuntu Server LTS
● Citrix Hypervisor
● Microsoft Windows Server LTSC with Hyper-V
● Red Hat Enterprise Linux
● VMware ESXi

Shipping Information

Express Computer Systems can ship to virtually any address in the world and provides you with the best shipping rates possible. Cost of shipping varies depending on what service you require, your destination and size of the shipment. Shipping costs will be calculated separately from your order and billed to you post purchase. In the notes section of your order please provide us with your preferred shipping method and we will get back to you.

Custom configured orders ship within 2 business days after all required products are in stock.

Please allow 3 business days for products that are not in stock to arrive to our facility in Irvine, California.

Domestic Shipments
  • Standard Ground
    • Shipping time: 2-7 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-10 business days
    • Excludes weekends, holidays or weather delays.
  • 3 Business Days
    • Shipping time: 3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 3-6 business days
    • Excludes weekends, holidays or weather delays.
  • 2 Business Days
    • Shipping time: 2 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-5 business days
    • Excludes weekends, holidays or weather delays.
  • Overnight / Next Business Day
    • Shipping time: 1 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 1-4 business days
    • Excludes weekends, holidays or weather delays.
International Shipments
  • International Economy
    • Shipping time: 4-6 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 5-9 business days
    • Excludes weekends, holidays or weather delays.
  • International Priority
    • Shipping time: 1-3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-6 business days
    • Excludes weekends, holidays or weather delays.

For more information on shipping view our Shipping Information page or send us a message

ECS Warranty Information

Express Computer Systems (ECS) provides a 1 year parts warranty against defects in material or workmanship that will affect the products functionality. All refurbished items are tested prior to shipping to guarantee up-time upon arrival. If you are having issues with an item we provided please Contact Us and we will do our best to assist you.

What does our ECS warranty cover?
We offer 1 year warranty as standard and additional years can be added to fit your needs. Please reach out to a sales associate via the Contact Us page or live chat for more information on extended coverage options. During the coverage period if your product fails we will offer a Next Business Day replacement. If we are unable to replace the product we will refund its original selling price. Shipping costs and tax are not refundable. Express Computer Systems retains the right to decide whether the goods will be replaced or refunded.

What is not covered by our warranty?
Our warranty does not cover any problem caused by the following conditions:

  1. accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
  2. any improper use that contravenes the instructions in the user manual;
  3. problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.

Important notes:

  • Please ask for additional warranty/coverage that you may require in addition to the standard 1 ECS warranty prior to final purchase. Requesting additional warranty after your purchase can be denied.
  • FREE technical support is provided on purchased items via phone, email, or live chat.

About Express Computer Systems

Express Computer Systems is committed to transforming our customers’ IT infrastructure with high quality products at affordable costs. Our sales reps and customer support engineers understand our customers rely heavily on advanced technology to run their business but need to do so without breaking the bank.

We specialize in building custom server configurations, custom storage solutions, networking solutions, and components from top manufacturers including HPE, Dell, Cisco, NetApp, Dell EMC, HPE Nimble and many others.

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